Public Sector - Practice Lead

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

What Is the Opportunity? Are you an ambitious Leader with a keen interest in, and passion for, the Public Sector? If so, we have a fantastic opportunity for you to drive a specialist culture, develop and implement our progressive growth plans and take responsibility for the portfolio P&L. Although not essential, our ideal candidate will have experience in Public Sector Insurance; however, what is very important is your expertise in leading and developing teams and driving a portfolio strategy.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

Primary Job Duties & Responsibilities

• Profitability: In accordance with product leadership, executes long and short-term business and underwriting strategies to effectively achieve profit and growth objectives for assigned area. Participates in the development of strategic business planning activities that are designed to increase the presence of the business unit in the market; retain the appropriate mix of business; and achieve overall growth and profit objectives. Monitors portfolio profitability and achievement to plan on an ongoing basis via relevant management information (MI) and general production highlights MI templates. Participates in the establishment of underwriting and marketing strategies and standards that reflect market competitive conditions and, at the same time, meet Travelers growth and profit goals.
• Marketing/Underwriting: Directs all marketing and underwriting activities to ensure that production and underwriting objectives with respect to profitability are achieved. Marketing and underwriting responsibilities include, but are not limited to: Meeting with broker personnel to maintain and develop positive and productive relationships. In this capacity, assuring that contractual commitments are met and production opportunities are maximised. Representing the company and underwriting strategy in the area to brokers, employees and the community. Working with other business units as appropriate to support market presentation objectives and seek out cross sell opportunities as appropriate.
• Leading the Team: Acts as the business leader, directing and managing the delivery of excellent customer and broker service. Develops and maintains effective relationships with other Travelers resources (e.g. Distribution, Risk Control, Claim, Operations, etc.) to ensure delivery of all related service to clients. Hires, develops, and retains excellent staff through Inclusive Leadership who will support profit, growth, and expense management goals.
• Other duties as assigned.

Minimum Qualifications

• Extensive business leadership, knowledge of industry and/or underwriting and sales experience in area of expertise required.
• Education, Work Experience, & Knowledge: ACII qualification preferred; Degree level education preferred; Thorough knowledge of the underwriting and sales discipline within a business insurance environment preferred; Thorough knowledge of assigned product with evidence of very strong relationships with the panel of brokers who provide business to the relevant segment preferred; Thorough knowledge and ability to effectively communicate, negotiate, lead, and make decisions required; Advanced influencing skills, with the ability to influence key stakeholders and impact results required; Advanced interpersonal and leadership skills as well as results orientation required; Advanced technical underwriting and product knowledge as well as the ability to develop and ensure execution of strategic plans required; Thorough understanding of how to run a business P&L, build strategy and successfully execute upon it.

Job Specific Technical Skills & Competencies

• Intermediate level of proficiency in the following: Analytical thinking, judgment, decision making, communication, teamwork and general customer focus skills.

What Is in It for You?

• Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices: Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.