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- Tasks: Support women in their journey with Hope Street, ensuring clarity and compassion in referrals.
- Company: One Small Thing aims to transform the justice system for women and children affected by incarceration.
- Benefits: Enjoy 28 days holiday, birthday leave, enhanced sick pay, and a comprehensive induction programme.
- Why this job: Make a real impact on women's lives while working in a supportive, trauma-informed environment.
- Qualifications: Must have a driving licence, access to a vehicle, and business car insurance.
- Other info: This role is restricted to women due to its nature.
Location: Southampton
Hours: 25 hours per week, 5 days per week. School hours available.
Posts: 2 part-time posts
One Small Thing was founded in 2014 by prison philanthropist Lady Edwina Grosvenor, in response to the unacceptable levels of suicide, self-harm and violence within women’s prisons in England, with the aim of achieving wholesale system change across the justice system, one small thing at a time.
Hope Street is an exciting, brand-new, purpose-built residential community-based service, designed in collaboration with women, for justice-involved women and their children in Hampshire. Trauma-informed by design, it will offer a safe and supportive environment where women and their children can access education, practical and therapeutic support and activities that build confidence, self-esteem and skills, and provide the opportunity to build a fulfilling and happy life and play a meaningful role within society.
Are you passionate about creating life changing opportunities for women affected by the justice system? Do you enjoy building genuine connections and helping others feel seen, heard, and understood? As Referral and Engagement Coordinator, you’ll play a key role in supporting women as they begin their journey with Hope Street. You’ll help ensure they are welcomed with clarity, compassion, and care, and contribute to thoughtful, collaborative decisions around referrals. You’ll also be actively involved in strengthening external relationships, raising awareness of our work across the justice, housing, and community sectors, and helping to grow referrals from a wide range of partners.
This role is vital in helping us reach more women who could benefit from the unique support offered at Hope Street, and in ensuring our referral pathways remain responsive, inclusive, and trauma-informed. You’ll be part of a dedicated team working to challenge the status quo and create safer, more hopeful futures for women and their children.
This post is restricted to women due to the nature of the role. A requirement of this role will be to have a driving licence, access to your own vehicle and hold business car insurance.
- 28 days holiday plus Bank Holidays – pro rata
- An additional day off on your Birthday
- Long Service Award – extra holiday for 3+ years’ service
- A comprehensive induction and training programme
- An unlimited counselling service through our Employment Assistance Programme “OpenUp”, which you can also extend to 3 members of your family.
- Enhanced sick pay
- Refer a Friend Recruitment Bonus
- 5% employer contribution to your NEST Pension, increasing after one years’ service
- Learning & Development opportunities relevant to each role
- Blue Light Discount Scheme
- Team building activities
Counselling Co-ordinator (Part Time) employer: One Small Thing
Contact Detail:
One Small Thing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counselling Co-ordinator (Part Time)
✨Tip Number 1
Familiarise yourself with the mission and values of One Small Thing and Hope Street. Understanding their approach to trauma-informed care and community support will help you articulate how your personal values align with theirs during any discussions or interviews.
✨Tip Number 2
Network with professionals in the justice and community sectors. Attend relevant events or workshops where you can meet people who work in similar roles. Building these connections can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your ability to build genuine connections and support vulnerable individuals. Think about times when you've successfully engaged with others and how you can apply those skills in this role.
✨Tip Number 4
Research the current challenges faced by women in the justice system, particularly in Hampshire. Being knowledgeable about these issues will show your commitment to the role and help you engage in meaningful conversations with the hiring team.
We think you need these skills to ace Counselling Co-ordinator (Part Time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Counselling Co-ordinator position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting women affected by the justice system. Use specific examples from your past experiences to demonstrate your ability to build connections and provide compassionate support.
Highlight Relevant Experience: In your CV, emphasise any previous roles or volunteer work that involved counselling, support work, or community engagement. Make sure to include any relevant qualifications or training that would make you a strong candidate for this role.
Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at One Small Thing
✨Understand the Organisation's Mission
Before your interview, take some time to research One Small Thing and its mission. Familiarise yourself with their work in supporting women affected by the justice system. This will help you articulate how your values align with theirs during the interview.
✨Showcase Your Empathy and Communication Skills
As a Counselling Co-ordinator, you'll need to demonstrate strong interpersonal skills. Prepare examples from your past experiences where you've successfully built connections and provided support to others. Highlight your ability to listen actively and respond with compassion.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think of scenarios where you had to manage referrals or engage with external partners. Be ready to discuss how you approached these challenges and the outcomes.
✨Discuss Your Understanding of Trauma-Informed Care
Given the nature of the role, it's crucial to understand trauma-informed practices. Be prepared to explain what trauma-informed care means to you and how you would implement it in your work at Hope Street. This shows your commitment to creating a safe environment for the women you'll be supporting.
