Online Business Manager

Online Business Manager

Harrogate Full-Time 24000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a sales team to maximise Finance and Insurance opportunities while building strong customer relationships.
  • Company: Join Lithia UK, a leading global automotive retailer focused on transforming personal transportation.
  • Benefits: Enjoy 33 days holiday, a company car, exclusive discounts, and tailored training for career growth.
  • Why this job: Be part of a fun, innovative team that values personal growth and celebrates success together.
  • Qualifications: Strong communication skills, leadership experience, and a proven track record in sales are essential.
  • Other info: Celebrate your birthday with an extra day off and take a paid day to volunteer.

The predicted salary is between 24000 - 42000 £ per year.

£30,000 basic £60,000 OTE plus company car, pension, critical illness pay, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.

As a New Car Business Manager with us, you will be instrumental in driving Finance and Insurance opportunities while focusing on achieving outstanding customer relationships and a 5-star CSI performance.

What do you need to succeed as a Business Manager?

  • A high level of professional acumen and an outstanding work ethic.
  • Excellent communication skills.
  • Ability to captain a team to obtain outstanding results as well as supporting and leading them.
  • Ability to meet and exceed sales targets monthly.
  • Influence and negotiation skills.
  • Excellent relationship building skills, with both your team and customers.

What does the Business Manager role involve?

  • Driving your sales team to optimise every Finance and Insurance opportunity that comes into the business.
  • Establishing wants and needs of the customer while building a rapport that will retain them to the brand and the business.
  • Expertly handling the enquiry management process, supporting and motivating your team to convert prospects into customers.
  • Working under pressure, establishing targets and monitoring performance against budget.
  • Understanding shortfalls and addressing those with your team and Sales Manager.
  • Regular feedback to your team, looking at performance, targets and coaching to develop them.

Life at Stratstone:

  • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love.
  • Celebrate your special day with an extra day off on your birthday.
  • Our industry-leading Family Leave Policies ensure you’re supported when it matters most.
  • Take a paid day to volunteer and give back to a cause close to your heart.
  • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries.
  • Unlock your potential with tailored training and endless career growth opportunities.
  • Commute for less with our cycle to work scheme.
  • Access high street discounts to make the everyday a little more rewarding.
  • Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme.

At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Online Business Manager employer: Stratstone

At Stratstone BMW Harrogate, we pride ourselves on being an exceptional employer, offering a competitive salary package of £30,000 basic with an OTE of £60,000, alongside a company car and comprehensive benefits including 33 days holiday and exclusive discounts. Our vibrant work culture fosters personal growth through tailored training and career advancement opportunities, while our commitment to employee well-being is reflected in our industry-leading Family Leave Policies and volunteer days. Join us in a dynamic environment where your contributions are valued, and together we can drive the future of personal transportation.
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Contact Detail:

Stratstone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Online Business Manager

✨Tip Number 1

Familiarise yourself with the automotive industry, particularly in finance and insurance. Understanding the latest trends and customer preferences will help you engage in meaningful conversations during interviews.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you motivated your team to exceed sales targets or improve customer satisfaction.

✨Tip Number 3

Practice your negotiation skills by role-playing common scenarios you might encounter as a Business Manager. This will help you articulate your approach to handling customer inquiries and closing deals effectively.

✨Tip Number 4

Network with professionals in the automotive sector, especially those who have experience in business management roles. Attend industry events or join online forums to gain insights and potentially get referrals for the position.

We think you need these skills to ace Online Business Manager

Sales Management
Finance and Insurance Knowledge
Customer Relationship Management
Team Leadership
Negotiation Skills
Performance Monitoring
Coaching and Development
Communication Skills
Target Achievement
Pressure Management
Enquiry Management
Relationship Building
Analytical Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Manager role. Emphasise your communication skills, leadership abilities, and any previous sales achievements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of customer relationship management. Mention specific examples of how you've driven sales or improved team performance in the past.

Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as negotiation, relationship building, and the ability to work under pressure. Use concrete examples to demonstrate these skills.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Business Manager.

How to prepare for a job interview at Stratstone

✨Showcase Your Communication Skills

As a Business Manager, excellent communication is key. Be prepared to demonstrate your ability to articulate ideas clearly and engage in meaningful conversations. Practice active listening and be ready to discuss how you've successfully built relationships with customers and team members in the past.

✨Demonstrate Leadership Qualities

This role requires you to captain a team effectively. Share examples of how you've led teams to achieve outstanding results. Highlight your experience in motivating others, setting targets, and providing constructive feedback to help your team grow.

✨Prepare for Sales Scenarios

Since meeting and exceeding sales targets is crucial, be ready to discuss specific strategies you've used to drive sales. Think about times when you influenced or negotiated successfully, and be prepared to role-play potential sales scenarios during the interview.

✨Understand the Company Values

Familiarise yourself with the company's values and culture. Be ready to explain how your personal values align with theirs, particularly around customer service and continuous improvement. This will show that you're not just looking for a job, but a place where you can contribute positively.

Online Business Manager
Stratstone
S
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