General Manager - Daytona Tamworth
General Manager - Daytona Tamworth

General Manager - Daytona Tamworth

Stoke-on-Trent Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop the Daytona Tamworth venue, ensuring top-notch guest experiences and team performance.
  • Company: Join Daytona Tamworth, a premier outdoor karting circuit known for world-class racing and customer service.
  • Benefits: Enjoy a full-time, permanent role with flexible hours and the chance to lead a dynamic team.
  • Why this job: Be part of an exciting environment where motorsport passion meets exceptional service and teamwork.
  • Qualifications: Experience managing large teams, strong operational background, and a love for motorsport are essential.
  • Other info: Apply by sending your CV and cover letter to careers@daytona.co.uk, quoting job reference TWGM25.

The predicted salary is between 36000 - 60000 £ per year.

Daytona Tamworth is home to one of the UK’s premier outdoor karting circuits, offering world-class racing and industry-leading customer service. We’re searching for an experienced, high-energy General Manager to lead our venue and take guest experience, team culture, and operational performance to the next level.

As General Manager, you’ll take full responsibility for running and developing the Daytona Tamworth venue. From racing events and hospitality to team leadership and compliance, you’ll ensure every part of the operation reflects the highest standards in performance, presentation, and guest satisfaction.

You’ll inspire a team of up to 50 staff, including three department heads, and create an environment where safety, teamwork, and service excellence are non-negotiable.

MAIN RESPONSIBILITIES:
  • Customer Experience: Champion exceptional service and ensure every guest leaves with a wonderful experience and unforgettable memories.
  • Team Leadership: Recruit, train, motivate, and manage a large team. Promote a high-performance culture built on accountability and the "Daytona Way."
  • Operational Oversight: Lead day-to-day circuit operations, including race events, hospitality, and conference facilities.
  • Venue Standards: Ensure cleanliness, presentation, and maintenance are always of the highest standard.
  • Health & Safety: Maintain full responsibility for all health and safety compliance for both staff and guests.
  • Financial Management: Meet and exceed revenue, cost, and profitability targets.
  • Performance Improvement: Identify business priorities, evaluate operational processes, and implement continuous improvements.
KEY SUCCESS CRITERIA FOR THIS ROLE INCLUDE:

You’re a confident and capable leader who thrives in a fast-paced, customer-focused environment. You bring the structure, motivation, and energy needed to lead a large team while keeping a sharp eye on detail and operational discipline.

You’ll need to demonstrate:

  • Experience managing teams of up to 50 staff, including senior-level reports
  • Strong background in operations, hospitality, events, or leisure
  • A passion for motorsport and/or kart racing
  • Proven ability to deliver exceptional customer service
  • Outstanding communication, public speaking, and presentation skills
  • Organisational and strategic thinking, with a sharp commercial mind
  • Tech-savvy and confident with systems like Word, Excel, and internal platforms
  • A natural presence on the floor, leading by example and driving performance
HOW TO APPLY:

To apply, please send your CV and a covering letter, including your salary expectations, to careers@daytona.co.uk, quoting job reference TWGM25. A full job description is available on request.

General Manager - Daytona Tamworth employer: Daytona Motorsport

Daytona Tamworth is an exceptional employer, offering a vibrant work culture where teamwork and service excellence are at the forefront. As a General Manager, you will have the opportunity to lead a passionate team in one of the UK's premier outdoor karting venues, with ample opportunities for personal and professional growth. Enjoy a dynamic environment that values flexibility, creativity, and a commitment to delivering unforgettable experiences for our guests.
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Contact Detail:

Daytona Motorsport Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager - Daytona Tamworth

✨Tip Number 1

Familiarise yourself with Daytona Tamworth's unique offerings and customer service philosophy. Understanding their brand and values will help you align your leadership style with their expectations, making you a more attractive candidate.

✨Tip Number 2

Network with current or former employees of Daytona Tamworth to gain insights into the company culture and operational challenges. This insider knowledge can give you an edge during interviews and help you demonstrate your fit for the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully led large teams in fast-paced environments. Highlighting your experience in managing diverse teams and delivering exceptional customer service will resonate well with the hiring managers.

✨Tip Number 4

Showcase your passion for motorsport or kart racing during your interactions with the team. Whether it's through personal anecdotes or industry knowledge, demonstrating your enthusiasm for the field can set you apart from other candidates.

We think you need these skills to ace General Manager - Daytona Tamworth

Leadership Skills
Customer Service Excellence
Team Management
Operational Oversight
Financial Management
Health and Safety Compliance
Event Management
Strategic Thinking
Communication Skills
Public Speaking
Presentation Skills
Attention to Detail
Problem-Solving Skills
Motivational Skills
Tech-Savvy

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, operations, and customer service. Use specific examples that demonstrate your leadership skills and achievements in similar roles.

Craft a Compelling Cover Letter: In your cover letter, express your passion for motorsport and kart racing. Clearly outline how your experience aligns with the responsibilities of the General Manager role and why you would be a great fit for Daytona Tamworth.

Highlight Key Skills: Emphasise your strong communication, organisational, and strategic thinking skills. Mention any experience with financial management and operational oversight to showcase your suitability for the role.

Be Professional and Concise: Ensure your application is well-structured and free from errors. Keep your cover letter concise, ideally one page, and make sure to include your salary expectations as requested.

How to prepare for a job interview at Daytona Motorsport

✨Show Your Passion for Motorsport

Make sure to express your enthusiasm for motorsport and kart racing during the interview. Share any personal experiences or stories that highlight your love for the sport, as this will resonate with the interviewers and demonstrate your genuine interest in the role.

✨Highlight Leadership Experience

Prepare specific examples of how you've successfully managed large teams in the past. Discuss your approach to team motivation, training, and performance management, as this is crucial for the General Manager position at Daytona Tamworth.

✨Demonstrate Customer Service Excellence

Be ready to discuss instances where you have gone above and beyond to ensure exceptional customer service. Highlight your strategies for creating memorable guest experiences, as this aligns with the company's commitment to outstanding service.

✨Prepare for Operational Questions

Expect questions about operational oversight and financial management. Be prepared to discuss how you would handle day-to-day operations, maintain high venue standards, and meet revenue targets, showcasing your strategic thinking and problem-solving skills.

General Manager - Daytona Tamworth
Daytona Motorsport
Location: Stoke-on-Trent
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