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- Tasks: Support business users in managing mobile communication services and billing.
- Company: Join a dynamic team focused on telecommunications solutions in London.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a collaborative culture that values innovation and user support.
- Qualifications: 2+ years in telecom management and proficiency in MS Office required.
- Other info: Experience with Telecom Expense Management tools is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking for a Telecommunications Billing Administrator to support business users in procuring and managing mobile communication services in an enterprise environment.
Must have:
- 2+ years of experience managing telecommunication and mobility services
- Familiarity with Telecom Expense Management (TEM) tools and platforms (e.g., Tangoe)
- Experience supporting billing and services for multi-carrier clients
- Experience coordinating between vendors, accounts payable, and business users to resolve issues
- Proficient MS Office skills
Nice to have:
- Experience supporting employee pricing programs
Responsibility highlights:
- Supporting business users with telecom and mobility including contracting coordination, account consolidation, billing optimization
- Providing white-glove user support for executive leadership traveling internationally
- Managing wireline and wireless billing through contracted services or portals while working with vendor teams, Accounts Payable, and business users to resolve issues
- Making Contract Plan changes to resolve issues or optimize billings
- Performing monthly optimizations and savings reporting
- Managing mobility and telecom vendor relationships, engagement, QBRs, Contracts, or AP escalations
Telecommunications Billing Administrator to support business users in procuring and managing mo[...] employer: S I Systems
Contact Detail:
S I Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecommunications Billing Administrator to support business users in procuring and managing mo[...]
✨Tip Number 1
Familiarise yourself with Telecom Expense Management (TEM) tools, especially platforms like Tangoe. Being able to demonstrate your knowledge and experience with these tools during discussions can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the telecommunications field, particularly those who have experience in billing administration. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed telecom services and resolved billing issues in the past. Highlighting your problem-solving skills and ability to coordinate between vendors and users will be crucial.
✨Tip Number 4
Stay updated on the latest trends and changes in the telecommunications industry. Showing that you're knowledgeable about current developments can impress interviewers and demonstrate your commitment to the field.
We think you need these skills to ace Telecommunications Billing Administrator to support business users in procuring and managing mo[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telecommunications and mobility services. Emphasise your familiarity with Telecom Expense Management tools and any specific achievements in managing billing for multi-carrier clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities. Mention your experience in coordinating between vendors and business users, and provide examples of how you've resolved issues in the past.
Highlight Technical Skills: Clearly list your proficiency in MS Office and any other relevant software or tools you have used in previous roles. If you have experience with specific Telecom Expense Management platforms like Tangoe, make sure to mention it.
Showcase Soft Skills: In your application, highlight your ability to provide 'white-glove' support and your experience in managing relationships with vendors and executive leadership. This will demonstrate your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at S I Systems
✨Showcase Your Experience
Make sure to highlight your 2+ years of experience in managing telecommunication and mobility services. Be prepared to discuss specific examples of how you've used Telecom Expense Management tools like Tangoe, as this will demonstrate your familiarity with the necessary platforms.
✨Demonstrate Problem-Solving Skills
Since the role involves coordinating between vendors and business users to resolve issues, be ready to share instances where you've successfully navigated challenges. Discuss how you approached these situations and what the outcomes were.
✨Emphasise Communication Abilities
Effective communication is key in this role, especially when providing support to executive leadership. Prepare to talk about how you've managed relationships with various stakeholders, including vendors and accounts payable, to ensure smooth operations.
✨Prepare for Technical Questions
Expect questions related to billing optimisation and contract management. Brush up on your knowledge of wireline and wireless billing processes, and be ready to explain how you would approach making contract plan changes or performing monthly optimisations.
