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- Tasks: Lead a team, deliver top-notch customer service, and manage store operations.
- Company: Join Pets Corner, a family-run business with over 150 stores nationwide.
- Benefits: Enjoy 35% off accessories, continuous training, and a supportive work environment.
- Why this job: Make a difference in customers' lives while growing your career in a fun, pet-loving culture.
- Qualifications: Passion for pets, strong leadership skills, and a desire to learn and grow.
- Other info: This role involves heavy lifting; be ready to get hands-on!
The predicted salary is between 18243 - 27366 £ per year.
We are currently recruiting for a Store Manager within our Pets Corner store based in Billericay. Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so. We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.
Responsibilities of a Store Manager:
- Delivering exceptional customer service
- Going ‘the extra mile’ for every customer
- Recommending the right products or services for our customers' needs
- Maximising sales and performance by identifying any improvements needed
- Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
- Maintaining our high standards with store and product presentation
- Keeping up to date with pricing, promotions and merchandising
- Key holding responsibilities, opening and closing of the store
- Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses
Requirements of a Store Manager:
- A genuine interest in the Pets Corner vision, our products and our values
- Strong team focus with the ability to lead and motivate others
- Willing to build strong relationships with our customers and their pets
- A thirst for continued personal training and development
- Willingness to learn and grow your knowledge
- The drive and determination to work part of a busy team and under your own initiative
Benefits of becoming a Store Manager with Pets Corner:
- 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
- Continuous and extensive training and development
- Bonus scheme for all members of our teams
- Tools and support to help manage mental, physical and emotional wellbeing
- Your shirts and jumpers will be provided
This role will involve heavy lifting. If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.
Store Manager employer: Pet Family Limited
Contact Detail:
Pet Family Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Pets Corner's values and products. Understanding their vision will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your leadership style and how you've motivated teams in the past. Highlight specific examples where you've gone 'the extra mile' for customers or improved team performance.
✨Tip Number 3
Research common challenges faced by store managers in retail, particularly in pet care. Being able to discuss these challenges and your strategies for overcoming them can set you apart.
✨Tip Number 4
Network with current or former employees of Pets Corner if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Store Manager position. Tailor your application to highlight how your skills and experiences align with what Pets Corner is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to maximise sales and motivate a team.
Write a Personalised Cover Letter: In your cover letter, express your genuine interest in Pets Corner and their vision. Mention specific examples of how you have gone 'the extra mile' for customers in previous roles and how you can contribute to maintaining high standards in store presentation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Pet Family Limited
✨Show Your Passion for Pets
Make sure to express your genuine interest in the Pets Corner vision and products during the interview. Share any personal experiences you have with pets, as this will demonstrate your commitment to the role and resonate with the company's family-oriented values.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, focusing on your hands-on approach and ability to train and develop others. This will show that you're ready to take on the responsibilities of the role.
✨Prepare for Customer Service Scenarios
Since delivering exceptional customer service is key, think of scenarios where you've gone the extra mile for customers. Be ready to discuss how you would recommend products based on customer needs, showcasing your problem-solving skills and customer-centric mindset.
✨Know the Business Inside Out
Familiarise yourself with Pets Corner's products, services, and values before the interview. Understanding their current promotions and merchandising strategies will not only impress your interviewers but also help you discuss how you can contribute to maximising sales and performance in the store.
