Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure excellent hotel operations and guest experiences.
- Company: Join Premier Inn, a leading hotel brand known for its welcoming atmosphere.
- Benefits: Enjoy guaranteed hours, discounts, and a clear career path with training.
- Why this job: This role offers immediate start, leadership opportunities, and a supportive culture.
- Qualifications: Experience in retail or leadership roles is essential for this position.
- Other info: Permanent contract with no zero-hours; located in Cardiff Bay.
Come and be a Duty Manager at Premier Inn in Cardiff Bay. Lead our team to ensure every aspect of our hotel experience is welcoming, safe, and excellent. If you have experience in retail or other leadership roles, this could be your next management opportunity. We seek a dedicated professional who delivers outstanding customer service and can inspire others. Immediate start with relevant leadership experience.
PAY RATE: Up to £13.36 per hour
CONTRACT TYPE: Permanent – no zero-hours contracts!
HOURS: 24 hours a week – guaranteed hours to help you plan your week.
LOCATION: Bute Place, Cardiff, South Wales CF10 4AA
Why you’ll love it here:
- Training and support: From day one, you'll receive a warm welcome and learn our simple administration system. There’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and savings schemes: Take advantage of our pension and save-as-you-earn scheme.
- Discounts: Discounts on shops, utility bills, travel, cinema, supermarkets, and more.
What you’ll do: As a Duty Manager at Cardiff Bay Premier Inn, your leadership skills will be essential in managing a reliable, high-performing team ensuring smooth hotel operations. If you have led a team in retail or similar environments, you'll use your experience, communication, and organizational skills to oversee health & safety standards and deliver an exceptional guest experience.
Duty Manager employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and team leadership will help you align your experience with what they are looking for in a Duty Manager.
✨Tip Number 2
Network with current or former employees of Premier Inn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare specific examples from your past leadership roles that demonstrate your ability to manage teams and deliver excellent customer service. Being able to share these stories will showcase your suitability for the role.
✨Tip Number 4
Research common interview questions for management positions in the hospitality industry. Practising your responses will help you feel more confident and articulate during the interview, making a strong impression on the hiring team.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience, particularly in retail or similar roles. Emphasise your customer service skills and any achievements that demonstrate your ability to inspire and manage a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Duty Manager role. Mention specific examples from your past experiences that align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and health & safety knowledge. These are crucial for the role and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Whitbread PLC
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved performance. This will demonstrate your capability to lead the team at Premier Inn.
✨Emphasise Customer Service Skills
Since the role focuses on delivering outstanding customer service, share experiences where you went above and beyond for customers. Use anecdotes that illustrate your commitment to creating a welcoming environment.
✨Understand Health & Safety Standards
Familiarise yourself with basic health and safety regulations relevant to the hospitality industry. Being able to discuss these standards during the interview will show that you are proactive and responsible, which is crucial for a Duty Manager.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel’s operations, team dynamics, and growth opportunities within the company. This not only shows your interest in the role but also helps you assess if the company culture aligns with your values.
