Director - Platform Team Lead - GenAI

Join to apply for the Director - Platform Team Lead - GenAI role at Boston Consulting Group (BCG).

Locations: Canary Wharf | Boston | Atlanta

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation— inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Product Owner Chapter Lead for BCG’s GenAI Platform, you will represent the development of GenAI capabilities for BCG developers, properly positioning those capabilities within a larger BCG GenAI and Platform Strategy and ensuring the successful utilization of those capabilities by BCG developers and engineers. You will also evangelize and represent the Platform Engineering organization as we grow into this dynamic and fast-moving space of GenAI. You will work closely with technical and business stakeholders to understand and capture critical application requirements, and work with the Platform engineering portfolios to prioritize and execute against those requirements.

You will champion the development of training and upskilling programs targeted at leading BCG’s development organizations into a GenAI enabled world, and ease that transition by providing easy to use, modular frameworks for GenAI development. You will line manage and direct the outcomes for 1 or more GenAI focused Product Owners and Product Analysts and drive the outcomes for at least two squads. This will start small but grow over the next few years.

To realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. Delivering our clients unrivalled experience of exceptional service, value and flexibility is part of our DNA. We are currently building a pipeline of Agile experts to enhance our agile capabilities. Therefore, we are looking for people who are passionate about Agile ways of Working and want to spread Scrum ways of working framework within our teams.

To execute this transformation, we need people who take the lead across a product area that are really focused on value creation, growth and serving customers. The Product Owner Chapter Lead is a leader who is passionate about serving customers, inspiring their teams, and excited to be an ambassador for the organization’s new way of working. This role will define the overall strategy and direction for a domain of product squads within a larger functional Portfolio focused on an end-to-end product-based solution area that requires multiple aligned squads to deliver customer value on an ongoing basis.

Partnering with senior leadership and stakeholders that consume the product, you will be accountable for delivering business results and customer value measured through specific KPIs. You possess strong domain expertise and play an ‘integrator’ role across a set of related products or Squads. You are responsible for facilitating, supporting, and motivating your team members. You know how to set strategic direction for your teams and are comfortable stepping out of the way while enabling your Product Owners and Squads to drive and deliver the work. You have an ability to empower and bring out the best in people and enjoy coaching and developing them. You will also drive collaboration and knowledge sharing at all levels of the organization to break down siloes and achieve the best results for the organization.

Among Your Responsibilities, You Will

• Deliver business results and customer value related to the positioning and use of GenAI technologies at BCG.
• Set Objectives for the GenAI Squads and work with the Portfolio Lead and Product Owners to align on goals.
• Define specific and measurable OKRs for each Squad aligned with the portfolio, related to the build and evolution of GenAI capabilities, frameworks and technologies.
• Oversee the GenAI Squad’s portion of the portfolio budget and engage with organizational funding processes.
• Drive large programs that cut across Squads within the Product domain area, establishing AI strategy across BCG technical platforms.
• Support the Portfolio and GenAI Squads to prepare for strategy sessions, including QBRs, ABRs, Portfolio Syncs, etc.
• Define your Squads’ purpose and ensure alignment with the organization’s business strategy and Portfolio overall.
• Align the GenAI Squads to the Platform Engineering group’s vision and purpose; work with senior leadership, key stakeholders and GenAI development teams to align on these elements.
• Develop a Squads-level backlog of priorities, in line with business strategy and OKRs.
• Inspire and empower your Squads to deliver against the portfolio’s objectives and OKRs.
• Use facts, data, and analysis to make hard decisions and trade-offs, especially related to resource allocation and prioritization of work within the GenAI Squads.
• Work closely with your Product Owners and their technical counterparts to drive alignment between GenAI Squads priorities and Squads’ priorities and sprint goals.
• Empower and enable Engineering Squads to realize their missions.
• Coordinate with GenAI Product Owners and Chapter Leads to identify the right resources to support the Squad’s objectives.
• Play an integrator role across a set of related platform products with a view on the consolidated demand view across multiple squad backlogs, both inside and outside the GenAI Squads.
• Engage regularly (e.g., via daily stand ups) with GenAI Product Owners on Squad goals and progress.
• Provide the right level of feedback to enable Squad alignment and autonomy.
• Enable the organization’s new way of working.
• Model behaviours to support the organization’s transformation to a new way of working and utilizing new, innovative capabilities and technologies surrounding the GenAI paradigm.
• Actively create and maintain the culture within the GenAI Squads based on the organization and Agile leadership behaviours.
• Create awareness and understanding across the GenAI Squads on portfolio and organizational objectives, progress, and plans.
• Break down siloes and improve working effectiveness by playing an ‘integrator’ role across the organization.
• Collaborate with the CPE Portfolio Lead and other Product Team Leaders and stakeholders to resolve escalated bottlenecks and dependencies for the development of GenAI capabilities and your stakeholder’s success.
• Team with technical Chapter Leadership to help strengthen our people and functional capabilities.
• Engage with stakeholders above and below you to advance the work of the GenAI Squads.
• Ensure clear acceptance criteria for Squad output and provide feedback on work-in-progress as helpful to ensure alignment.
• Ensure GenAI Product Owners proactively seek out and consider the voice of the customer in defining their priorities and outputs.
• Represent GenAI Squads, Squad interests and stakeholder requirements to senior organization leadership, and escalate blockers as needed.
• Develop and coach GenAI Product Owners.
• Manage and develop direct reports to help improve individual and team performance.
• Regularly collect and provide continuous feedback as part of performance management process for direct reports.

YOU’RE GOOD AT

• Representing BCG’s GenAI platform strategy across a wide landscape of business and technical stakeholders.
• Developing and evolving our Generative AI for IT platform roadmap to meet our use case requirements.
• Ensuring the successful use of GenAI oriented application frameworks, cloud services and platform capabilities by BCG development teams.
• Driving the value of modern engineering and GenAI capabilities and offering them within a dynamic application hosting platform.
• Driving necessary “upskilling” programs for engineers and stakeholder developers to better leverage AI technologies in their daily processes.
• Innovating in a quickly evolving technology environment and enabling others to do so as well.
• Focusing on delivering agreed-upon business results and customer value while promoting the use of AI capabilities through the organization.
• Operating with a transparency mindset, communicating clearly and openly both above and below.
• Keeping abreast of their domain area and relevant industry trends.
• Bringing a customer-centered approach to your work; inspire and motivate your team.
• Committing to cross-functional collaboration to achieve the best results for the organization.
• Experimenting with emerging technologies and understanding how they will impact what comes next.
• Willing to trust and empower your teams to work autonomously to deliver great value to customers.
• Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs.
• Being intellectually curious and enjoying learning new skills (e.g., Agile principles and technology capabilities).
• Constantly learning from both success and failure, remaining open to change and continuous improvement.
• Building networks of influence across the larger organization.

What You'll Bring

• Strong experience in developing, experimenting, innovating and leveraging GenAI technologies and selling their value, including (conceptually), Chatbot/Context agent development, LLM access and training, RAG modelling and data handling in the GenAI context.
• Strong previous experience as a technical Product Owner, Product Owner Chapter Lead, Chapter Lead, Solution Architect, Enterprise Architect or Technical Area Lead, preferably in the Cloud or Application Development space.
• Demonstrated skill and passion around promoting and prioritizing the technical evolution of IT products for business use.
• Integrating new AI and other technologies into established ecosystems to drive new value.
• Managing “success” teams that help application teams upskill and deliver cutting edge capabilities.
• Entrepreneurial spirit and comfort working within a rapidly changing environment.
• Total 10+ years’ real experience at a Managing Position, leading large cross-functional teams or teams and solving complex problems for business functions.
• Track leadership record, leading through influence, building long-term relationships and confidence building vision, roadmaps, budgets, priorities and objectives.
• Deep knowledge of their area of expertise, being referents among their colleagues and with ability to go one step further.
• Knowledge of Agile Methodologies and ways of working (Scrum, XP, Devops…), understanding and applying “servant leader” mindset and with the ability to engage in Agile ceremonies to provide teams necessary direction and guidance.
• Exceptional communications and stakeholder management skills.

Who You'll Work With

• BCG Digital Products Organization and Portfolio Leadership.
• Your whole Squads to set their direction, establish objectives and key results and ensure that you maximize outputs and working products.
• BCG Managing Directors, Partners and other stakeholders who will be your customers and for whom you will help to identify business needs and ensure they received the best products possible to cover them.
• As a Line Manager to coach and develop Product Owners in the technology space.
• Technical counterparts in charge of transforming business needs into technical outputs.
• Agile Coaches, that will ensure that you adopt agile principles, mindset and ways of working into your daily routine and who will coach you during the transformation.

Additional info

Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG’s Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package.

We expect total annualized compensation for US based employees to be approximately the following:

• Base salary between $174,000.00 - $218,666.67; placement within this range will vary based on experience and skill level.
• Annual discretionary performance bonus between 0% - 30%.
• 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period.
• First year annualized target total compensation: $210,105.00 - $264,040.00.

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members. That’s zero dollars in premiums taken from employee paychecks.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children.
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs.
• Dental coverage, including up to $5,000 in orthodontia benefits.
• Vision insurance with coverage for both glasses and contact lenses annually.
• Reimbursement for gym memberships and other fitness activities.
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan.
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month).
• Paid sick time on an as needed basis.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E-Verify Employer.