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- Tasks: Engage with clients and build relationships to support apprenticeship programmes.
- Company: Join Captiva Learning, a leading training provider with a strong Ofsted rating.
- Benefits: Enjoy a competitive salary, bonus scheme, 25 days annual leave, and private healthcare.
- Why this job: Make a real impact in education while growing your career in a supportive environment.
- Qualifications: Customer-focused with experience in consultative business development or education.
- Other info: Diversity is celebrated here; all backgrounds are encouraged to apply.
The predicted salary is between 28000 - 42000 £ per year.
Basic salary up to £35,000 DOE. Excellent Bonus Scheme which is driven by your desire to succeed in our thriving industry, with a structure that offers 1–3-year OTE of up to £40,000 plus in bonus.
25 Days Annual Leave. One extra day leave given per year to a maximum of 30 days plus Bank Holidays. Private Health Care on completion of Probation. Full-Time Position - Head Office Based – East London, (Stratford).
With a focus on providing support to customers through consultation, offering our range of groundbreaking apprenticeship programmes. This is an opportunity to progress with a leading company. We recognise the value of consultative business development approaches, recruitment, education, and apprenticeship backgrounds and various sector experiences.
Your commitment to providing outstanding customer service and engaging with all stakeholders will be crucial to your success in this role. As an Enrolment Consultant at Captiva Learning, your main task will be to develop relationships with clients. With detail-oriented practices at its forefront, you will build new and existing relationships daily and forge long-term partnerships through your learner and client engagement.
At Captiva Learning, we support organisations in achieving their talent goals through apprenticeships, helping people reach their career and education objectives. While regulations govern apprenticeships, our commitment drives us. If you are experienced, results-driven, and customer-focused, this role offers a unique opportunity for you to shine and deliver our expertise to our target market while we support your personal and professional growth.
- Able to engage with stakeholders on the telephone, face-to-face in meetings and online.
- Able to pivot, challenge stakeholders and find creative solutions.
- Influencing and flexible thinking skills.
- Achievement aligned to meeting quality and performance standards.
- Actively seeks feedback to develop and uses feedback as a tool to support others.
- Seeks help from others where there are knowledge or skills gaps to improve.
As a large training provider, with an Ofsted rating of Good in all areas, Captiva is home to three colleges: the National College of Education (NCE), the National Centre for Leadership and Management (NCLM), and Premier Pathways. Collectively, these colleges have worked with over 5000 apprentices.
Captiva strives for a more inclusive work environment that attracts diverse applicants and signals our commitment to celebrating and promoting diversity. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership.
Building Performance Consultant employer: Captiva Learning
Contact Detail:
Captiva Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Performance Consultant
✨Tip Number 1
Familiarise yourself with the apprenticeship landscape in the UK. Understanding the regulations and current trends will help you engage more effectively with clients and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your consultative skills by role-playing scenarios where you need to build relationships with clients. This will prepare you for the real-life interactions you'll have as an Enrolment Consultant.
✨Tip Number 3
Network with professionals in the education and apprenticeship sectors. Attend relevant events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 4
Showcase your customer service experience in conversations. Be ready to share specific examples of how you've successfully engaged with stakeholders and resolved issues, as this will highlight your suitability for the role.
We think you need these skills to ace Building Performance Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in consultative business development, customer service, and education. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting customers and your ability to build relationships. Mention specific examples of how you've successfully engaged with clients in the past.
Showcase Your Skills: In your application, emphasise your influencing skills, flexibility in thinking, and ability to seek feedback. Provide concrete examples of how you've used these skills to achieve results in previous roles.
Highlight Your Commitment to Diversity: Since Captiva Learning values diversity, mention any experiences or initiatives you've been involved in that promote inclusivity. This will show your alignment with the company's commitment to celebrating diversity.
How to prepare for a job interview at Captiva Learning
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Enrolment Consultant. Familiarise yourself with the apprenticeship programmes offered by Captiva Learning and be ready to discuss how your background aligns with their consultative approach.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer engagement, prepare examples from your past experiences where you provided outstanding customer service. Highlight how you built relationships and resolved issues effectively.
✨Demonstrate Flexibility and Creativity
Be prepared to discuss situations where you had to pivot or find creative solutions to challenges. This will showcase your ability to adapt and think outside the box, which is crucial for engaging with diverse stakeholders.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Captiva Learning. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
