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For Companies At a Glance
- Tasks: Manage property portfolios and build relationships with landlords, tenants, and contractors.
- Company: Join loc8me, a dynamic student lettings company focused on exceptional accommodation experiences.
- Benefits: Enjoy personal development opportunities and work in a supportive, innovative environment.
- Why this job: Be part of a growing team that values ambition and excellence in customer service.
- Qualifications: Experience in customer service and property management is essential; ARLA qualification preferred.
- Other info: Full-time role with competitive salary and flexible working hours.
The predicted salary is between 26000 - 30000 £ per year.
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.
We are looking for an Asset Manager to work as part of the Asset Management team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As an Asset Manager, you will be responsible for dealing with all management aspects of your allocated property portfolio. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’.
Why come and work with us:
- You’ll be part of a company that values innovation and alternative thinking
- We invest in and value personal development
- You’ll be part of an audaciously ambitious and growing company
- You’ll be working alongside great people
Your responsibilities will include:
- Developing and maintaining great relationships with Landlords, Tenants, and Contractors
- Receive and allocate maintenance jobs and processing of invoices
- Manage communications via phone, email, and WhatsApp
- Conduct inspections of properties during Tenancies and ensure properties compliance is maintained
- Organise end of Tenancy check-outs and deposit returns
- Organise tenancy move-in and inventories
- Utility Management
- Offering investment advice on landlords' current and new portfolios
- Assist with the undertaking of floor plans and carrying out FRAs & Legionnaires
- Assist with the accounts team to ensure landlord, tenant and contractor ledgers are updated and correct
We’re looking for:
- Excellent organisational skills
- Excellent communication skills in order to provide a high-quality service to all customers
- The ability to see a job through from start to finish
- Experience in asset management (within the property industry preferred)
- Self-motivated and ability to work on own initiative
- Ability to prioritise workload and work to deadlines
- Flexible and adaptable in approach to work
Details:
- Hours of work: 9am till 5.30pm Monday to Friday & 15 Saturdays per year 10am till 3pm
- Competitive Salary depending on experience
- Driving licence required and personal car preferred
- Job Types: Full-time, Permanent
- Pay: £26,000.00-£30,000.00 per year
- Experience: Customer service: 2 years (required) Property management: 1 year (required)
- Licence/Certification: ARLA qualification (preferred)
- Work Location: In person
Asset Needs Manager employer: loc8me
Contact Detail:
loc8me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Needs Manager
✨Tip Number 1
Familiarise yourself with the property management industry, especially focusing on asset management. Understanding the key challenges and trends in the sector will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the property management field. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at loc8me.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've successfully managed relationships in previous roles. Be ready to discuss specific situations where you went above and beyond for clients.
✨Tip Number 4
Showcase your organisational skills by discussing how you prioritise tasks and manage multiple responsibilities. Prepare to share strategies you've used to stay on top of deadlines and ensure smooth operations.
We think you need these skills to ace Asset Needs Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in asset management and customer service. Use specific examples that demonstrate your organisational skills and ability to maintain relationships with landlords, tenants, and contractors.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering excellent customer service. Mention your 'get stuck in' attitude and how it aligns with loc8me's vision of providing industry-leading accommodation experiences.
Showcase Communication Skills: In your application, emphasise your communication skills. Provide examples of how you've successfully managed communications in previous roles, especially in maintaining relationships with diverse groups.
Highlight Relevant Qualifications: If you have an ARLA qualification or any other relevant certifications, make sure to mention them prominently in your application. This will show your commitment to the property industry and enhance your candidacy.
How to prepare for a job interview at loc8me
✨Showcase Your Customer Service Skills
As an Asset Needs Manager, customer service is key. Be prepared to share specific examples of how you've successfully managed relationships with landlords, tenants, or contractors in the past. Highlight your ability to resolve conflicts and ensure satisfaction.
✨Demonstrate Organisational Skills
The role requires excellent organisational skills. Discuss how you prioritise tasks and manage your time effectively. You might want to mention any tools or methods you use to keep track of multiple properties and their needs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would handle them. This shows your proactive approach and readiness to tackle issues head-on.
✨Research loc8me and Its Values
Familiarise yourself with loc8me's mission and values. Understanding their commitment to innovation and personal development will help you align your answers with what they are looking for in a candidate. It also shows genuine interest in the company.
