Dealing with donors on behalf of a leading humanitarian organization through outbound calling, email, chat & social media.
Essential Functions – Duties and Responsibilities
- Passionate about building relationships and establishing trust with supporters to secure ongoing donations.
- Work professionally and efficiently to maintain and drive great results with donors.
Qualifications Required
- Excellent communication skills in English and German, both oral and written.
- Ability to influence others.
- Minimum of 6-12 months’ experience in a customer-focused role.
- Adaptable approach when dealing with supporters.
- Ability to maintain confidentiality.
- Excellent interpersonal skills with rapport-building ability.
- Strong attention to detail.
- PC literate, able to use multiple systems.
Preferred:
- Previous experience in a fundraising role.
Travel
2 days per week on site
Address
The Rocket, Stephenson Quarter, Newcastle upon Tyne NE1 3SA
Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
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Contact Detail:
Convergys Recruiting Team