Credit Support Officer

Credit Support Officer

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support credit processes and ensure documentation accuracy for the Institutional Banking Group.
  • Company: Join DBS Bank Ltd, a leading financial institution in London known for innovation and excellence.
  • Benefits: Enjoy competitive pay, potential remote work options, and a vibrant corporate culture.
  • Why this job: Be part of a dynamic team that values your input and fosters professional growth.
  • Qualifications: 3 years in Credit/Credit Control, strong Excel skills, and excellent communication abilities required.
  • Other info: Opportunity to work with cutting-edge banking systems and make a real impact.

The predicted salary is between 36000 - 60000 £ per year.

Primarily supporting the credit process for the Institutional Banking Group (IBG) Relationship Managers (RMs).

Aim to connect the dots between approval of an eMemo through to the facility being activated in the Credit Limit System (CLS), i.e. bringing the process of document preparation and activation form/instruction/executed legal documents into the GLOW platform.

Act as a quality controller between Credit/Credit Control Unit (CCU) and the IBG RM community.

Ensure completeness and accuracy of all required documentation and process step completion for the Post Approval Workflow (PAW) further to eMemo approval to enable CCU to activate limits.

Provide timely status updates in PAW on the activation activities.

Ensure active covenant checking & input into GLOW.

Skills & Requirements

  • Minimum of 3 years experience within a Credit / Credit Control role in the finance industry.
  • Working knowledge of credit processes in particular loans, loan activations and covenant monitoring.
  • Ability to provide balanced perspective between business expediency and risk & control.
  • Possess strong interpersonal and communications skills.
  • Proficient in Excel and understanding of core banking systems.
  • Ability to work on own initiative, prioritise workload and deliver to tight timescales.

Credit Support Officer employer: DBS Bank

DBS Bank Ltd offers an exceptional work environment for a Credit Support Officer in London, where employees are valued for their contributions and encouraged to grow within the organisation. With a strong focus on professional development, a collaborative culture, and competitive benefits, DBS Bank fosters a workplace that prioritises both individual and team success, making it an ideal choice for those seeking a meaningful career in finance.
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Contact Detail:

DBS Bank Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Support Officer

✨Tip Number 1

Familiarise yourself with the specific credit processes and systems mentioned in the job description, such as GLOW and CLS. Understanding these platforms will not only help you during the interview but also demonstrate your proactive approach to the role.

✨Tip Number 2

Network with current or former employees of DBS Bank Ltd, especially those in the Institutional Banking Group. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.

✨Tip Number 3

Prepare to discuss your experience with credit processes in detail. Be ready to share specific examples of how you've managed loan activations and covenant monitoring, as this will showcase your relevant expertise and fit for the role.

✨Tip Number 4

Highlight your interpersonal and communication skills during any interactions with the hiring team. Since the role involves working closely with Relationship Managers, demonstrating your ability to collaborate effectively will set you apart from other candidates.

We think you need these skills to ace Credit Support Officer

Credit Process Knowledge
Document Preparation Skills
Quality Control
Attention to Detail
Interpersonal Skills
Communication Skills
Excel Proficiency
Core Banking Systems Understanding
Risk Management
Time Management
Ability to Work Independently
Prioritisation Skills
Covenant Monitoring
Post Approval Workflow (PAW) Familiarity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in credit and credit control roles. Emphasise your knowledge of credit processes, loans, and covenant monitoring to align with the job requirements.

Craft a Compelling Cover Letter: In your cover letter, explain why you are a great fit for the Credit Support Officer position. Mention your experience in the finance industry and how your skills can contribute to the Institutional Banking Group's success.

Showcase Your Skills: Highlight your proficiency in Excel and any core banking systems you are familiar with. Provide examples of how you've used these skills in previous roles to support credit processes or improve efficiency.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.

How to prepare for a job interview at DBS Bank

✨Showcase Your Credit Knowledge

Make sure to highlight your experience in credit processes, especially in loans and loan activations. Be prepared to discuss specific examples from your past roles that demonstrate your understanding of these processes.

✨Demonstrate Attention to Detail

As a Credit Support Officer, accuracy is key. During the interview, provide examples of how you've ensured completeness and accuracy in documentation and processes in your previous roles.

✨Communicate Effectively

Strong interpersonal skills are essential for this role. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you’ve successfully communicated with various stakeholders in the past.

✨Prepare for Scenario Questions

Expect questions that assess your ability to balance business needs with risk and control. Think of scenarios where you had to make tough decisions and be ready to explain your thought process and outcomes.

Credit Support Officer
DBS Bank
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