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For Companies At a Glance
- Tasks: As a Parts Advisor, you'll deliver top-notch customer service and manage parts distribution.
- Company: Join Stoneacre Motor Group, one of the UK's fastest-growing motor groups.
- Benefits: Enjoy flexible working patterns, a bonus scheme, employee discounts, and wellness programmes.
- Why this job: This role offers personal growth, a supportive environment, and the chance to make an impact.
- Qualifications: No specific experience required; training provided, but automotive knowledge is a plus.
- Other info: Stoneacre values diversity and aims to create an inclusive workplace for all.
The predicted salary is between 24000 - 36000 £ per year.
We are excited to be recruiting for a Parts Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full. Not only do we offer motoring for life, at Stoneacre, we offer careers for life.
As a Parts Advisor, you will be responsible for delivering excellent customer service and providing industry-leading advice on our products and services to our valued customers. Representing a variety of manufacturers, you will boast extensive industry knowledge on a diverse range of vehicles and models. You will take great pride in your work and be a highly motivated team player. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group.
Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success.
So, what is in it for you?
- Industry leading competitive salary
- A flexible approach to working patterns
- Bonus scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Parts Advisor…
- Ensure parts are efficiently distributed to Service Department Technicians.
- Selling parts directly to both retail and trade customers via telephone, online and face-to-face.
- Maintain stock levels, order parts as and when required and ensure all deliveries are correct.
- Assist customers via telephone, online and face-to-face, as well as processing orders over the telephone.
- Identifying parts required for vehicles, utilising the Electronic Parts Catalogue, and our DMS system.
- Sourcing parts for internal and external customers.
- Picking parts.
- Effectively communicating with our Service department.
- Carrying out some administration duties such as invoicing.
About You…
We consider candidates from all backgrounds who preferably have experience working in the Automotive sector within a Parts Advisor role, however training will be provided (knowledge of Kerridge would be advantageous). You will have fantastic communication skills and enjoy working in a fast paced yet rewarding environment. You will have the ability to work independently but also thrive as part of a team with a proactive can-do attitude. You will be sales and target driven with a reliable and punctual work ethic and a willingness to follow instructions. You will be passionate about delivering exceptional customer service within the automotive industry with a basic knowledge of vehicle layout, function and location of parts. You will have a strong attention to detail with an organised and methodical approach and the ability to work well under pressure. You will be flexible and dynamic with the ability to adapt to changing priorities. We want you to love what you do – The rest will come naturally.
“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.”
Parts Advisor - Maxus Vauxhall employer: Stoneac
Contact Detail:
Stoneac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - Maxus Vauxhall
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by Maxus Vauxhall. Understanding their product range will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Stoneacre Motor Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to showcase your customer service skills through role-play scenarios. Since the role heavily involves interacting with customers, being able to demonstrate how you would handle various situations can set you apart from other candidates.
✨Tip Number 4
Stay updated on industry trends and developments in the automotive sector. This knowledge can be a great conversation starter during interviews and shows that you are proactive and passionate about the field.
We think you need these skills to ace Parts Advisor - Maxus Vauxhall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the automotive sector, particularly any previous roles as a Parts Advisor. Emphasise your customer service skills and any knowledge of vehicle parts and systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to deliver exceptional customer service. Mention specific examples of how you've successfully assisted customers in the past.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, organisation, and the ability to work under pressure. Provide examples of how you've demonstrated these skills in previous roles.
Show Enthusiasm for the Role: Express your excitement about the opportunity to join Stoneacre Motor Group. Mention their commitment to diversity and career development, and explain why you want to be part of their team.
How to prepare for a job interview at Stoneac
✨Showcase Your Customer Service Skills
As a Parts Advisor, excellent customer service is key. Prepare examples of how you've successfully assisted customers in the past, highlighting your communication skills and ability to resolve issues efficiently.
✨Demonstrate Industry Knowledge
Familiarise yourself with the automotive industry, particularly regarding parts and vehicles. Be ready to discuss different vehicle models and their components, as this will show your passion and understanding of the role.
✨Prepare for Role-Specific Scenarios
Think about common scenarios you might face as a Parts Advisor, such as handling stock levels or processing orders. Practising responses to these situations can help you feel more confident during the interview.
✨Emphasise Teamwork and Flexibility
Stoneacre values teamwork and adaptability. Share experiences where you've worked well in a team or adapted to changing priorities, showcasing your proactive attitude and reliability.
