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For Companies At a Glance
- Tasks: Assess life insurance claims and provide fair decisions while supporting customers.
- Company: Join NEW MEDIA CONCEPT SP. z o.o., a dynamic management consultancy firm.
- Benefits: Enjoy fully remote work and earn £345 per day, including holiday pay.
- Why this job: Make a positive impact on vulnerable customers while working in an innovative environment.
- Qualifications: Must have recent UK life claims assessment experience and excellent communication skills.
- Other info: This is a temporary role with opportunities for continuous improvement and collaboration.
The predicted salary is between 30000 - 48000 £ per year.
Our long-standing client is hiring a Temporary Claims Assessor to join their exciting Management Consultancy firm!
Main experience: Need recent UK life claims assessment experience
Location: Fully Remote
Salary: £345 per day inclusive of Holiday pay
What You Need To Know
Are you an experienced claims assessor with an appetite for providing excellent customer service and a desire to support our vulnerable customers when they need it the most? If so, look no further for your next career challenge. Here, we pride ourselves on being innovative in our approach, customer focussed and determined to make a positive difference to our policyholders.
As a Life Claims Assessor, you will provide fair and balanced claims decisions within industry guidelines and our clients life claims philosophy. Speed and quality claims decisions are essential using the appropriate amount of evidence necessary. You will have daily contact with customers, intermediaries and service providers both in writing and on the telephone.
What We Expect From You
- Manage Individual Protection claims from initial notification through to final settlement on a daily basis within an agreed level of authority and within service standards.
- Assessment of claims in line with the client claims philosophy and policy terms and conditions.
- Communicate with members, clients, doctors, service providers, intermediaries, reinsurers and FOS as necessary to:
- Obtain further information in relation to claims or potential claim enquiries
- Explain claims requirements and decisions
- Resolve appeals and complaints
- Build and maintain relationships with intermediaries and service providers
Key Requirements
- Recent experience of assessing claims for underwritten protection products
- Excellent inter-personal and communication skills
- Well-organised and ability to manage several tasks at the same time
- Desire to deliver excellent customer service.
- A demonstrable 'can-do' attitude with the ability to pro-actively manage workload.
Please only apply for this role if you have the relevant experience and are able to work remotely.
Love Success is proud to serve as an Employment Agency for this vacancy.
Temporary Life Individual Claims Assessor Role employer: Newmedia
Contact Detail:
Newmedia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Life Individual Claims Assessor Role
✨Tip Number 1
Make sure to brush up on your recent UK life claims assessment experience. Familiarise yourself with the latest industry guidelines and best practices, as this will help you demonstrate your expertise during any discussions or interviews.
✨Tip Number 2
Prepare to showcase your excellent interpersonal and communication skills. Think of examples from your past roles where you've successfully managed customer interactions, resolved complaints, or built relationships with intermediaries and service providers.
✨Tip Number 3
Since this role involves working closely with various teams, consider how you can highlight your collaborative skills. Be ready to discuss how you've contributed to team projects or improved processes in previous positions.
✨Tip Number 4
Lastly, show your enthusiasm for delivering excellent customer service. Prepare to share specific instances where you've gone above and beyond to support customers, especially in challenging situations, as this aligns perfectly with the company's values.
We think you need these skills to ace Temporary Life Individual Claims Assessor Role
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your recent UK life claims assessment experience. Use specific examples that demonstrate your skills in managing individual protection claims and providing excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your experience aligns with their needs, particularly your ability to communicate effectively with customers and intermediaries.
Showcase Relevant Skills: In your application, emphasise your organisational skills and your ability to manage multiple tasks. Provide examples of how you've successfully handled claims assessments and resolved customer issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a claims assessor role.
How to prepare for a job interview at Newmedia
✨Showcase Your Claims Experience
Make sure to highlight your recent UK life claims assessment experience during the interview. Be prepared to discuss specific cases you've handled, focusing on how you made fair and balanced decisions in line with industry guidelines.
✨Demonstrate Excellent Communication Skills
Since the role involves daily contact with customers and intermediaries, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively resolved customer queries or complaints in the past.
✨Emphasise Customer Service Orientation
The company values excellent customer service, especially when dealing with vulnerable customers. Prepare to discuss your approach to providing support and how you ensure a positive experience for clients, even in challenging situations.
✨Be Ready to Discuss Process Improvement Ideas
The role requires contributing ideas for continuous improvement in the claims process. Think about any innovative solutions or suggestions you've implemented in previous roles and be ready to share them during the interview to demonstrate your proactive mindset.
