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- Tasks: Join our team as a 2nd Line Support Engineer, tackling IT challenges daily.
- Company: We're a thriving company in Oldham, known for our supportive work culture.
- Benefits: Enjoy a hybrid work model and earn up to £30,000 per year.
- Why this job: Be part of a growing team where your skills make a real impact.
- Qualifications: Experience in 2nd line support, Microsoft 365, and Azure AD is essential.
- Other info: Refer a friend and earn up to £500 for successful placements!
The predicted salary is between 24000 - 36000 £ per year.
A very successful and growing client of ours is looking for a 2nd Line Support Engineer to join their team in Oldham. This is a hybrid position. Experience working in an MSP environment would be preferred.
Required Skills/Experience of the 2nd Line Support Engineer:
- Proven experience in 2nd line IT support roles, ideally within an MSP or similar environment
- Strong knowledge of Microsoft 365
- Proficiency with Windows Server and Active Directory, including Group Policy
- Experience with Azure AD integration and Intune device management
- Knowledge of virtualization platforms (Azure Virtual Desktop, etc)
The successful 2nd Line Support Engineer will be paid up to £30,000 per annum. If interested, please apply immediately. We also offer up to £500 for successful referrals.
2nd Line Support Engineer employer: Alpha Associates Recruitment
Contact Detail:
Alpha Associates Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365 and Azure AD. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with professionals already working in MSP environments. Join relevant online forums or local meetups to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare for technical interviews by brushing up on common troubleshooting scenarios related to Windows Server and Active Directory. Being able to demonstrate your problem-solving skills will be crucial.
✨Tip Number 4
Showcase your soft skills during any interactions with the company. Communication and teamwork are vital in support roles, so be ready to discuss how you've effectively collaborated with others in past positions.
We think you need these skills to ace 2nd Line Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 2nd line IT support, especially within an MSP environment. Include specific examples of your work with Microsoft 365, Windows Server, Active Directory, and any relevant virtualization platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your relevant skills and experiences, particularly your proficiency with Azure AD integration and Intune device management, to demonstrate why you're a great fit.
Highlight Relevant Certifications: If you have any certifications related to Microsoft technologies or IT support, be sure to include them in your application. This can set you apart from other candidates and show your commitment to professional development.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at Alpha Associates Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, Windows Server, and Active Directory. Highlight specific scenarios where you've successfully resolved issues using these technologies.
✨Demonstrate Your MSP Experience
If you have worked in a Managed Service Provider (MSP) environment, share examples of how you handled multiple clients and prioritised tasks. This will show your ability to thrive in a fast-paced setting.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Practice answering scenario-based questions related to Azure AD integration, Intune device management, and virtualisation platforms to demonstrate your expertise.
✨Ask Insightful Questions
At the end of the interview, ask questions about the team dynamics, the tools they use, or their approach to IT support. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
