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- Tasks: Be the friendly face of our dental clinic and manage patient experiences.
- Company: Join the UK's leading dental clinic, setting new standards in patient care.
- Benefits: Enjoy competitive pay, in-house training, employee discounts, and free parking.
- Why this job: Work in a dynamic team, grow your career, and make a real impact on patient care.
- Qualifications: Must have at least 1 year of customer service and admin experience.
- Other info: Full-time role, Monday to Friday, on-site in York.
The predicted salary is between 25000 - 27000 £ per year.
Are you ready to be the welcoming face of the UK’s leading dental clinic? We’re redefining the standards in dental care — and we’re looking for a confident, proactive Patient Coordinator to be at the heart of our patient experience. If you’re passionate about high-quality service, thrive in fast-paced environments, and want to work alongside top dental professionals, this could be the next exciting step in your career.
- Greet patients with warmth and professionalism — you’ll be the first impression of our clinic
- Manage busy dental and nursing diaries to ensure the clinic runs smoothly
- Deliver an exceptional standard of service and patient care
- Take initiative, prioritise tasks, and support your colleagues with energy and confidence
A can-do attitude and a passion for outstanding service
- At least 1 year of customer service and admin experience
- Excellent phone manner and organisational ability
Competitive salary: £25,000–£27,000
- In-house training and mentorship from industry leaders
- Career growth in a dynamic, supportive team environment
- Company events
- Pension scheme
- Employee discounts
- Free on-site parking
- Referral programme
Fluent in English
Driving licence (preferred)
Schedule: Monday to Friday
Location: On-site (with free parking)
Receptionist/office Administration employer: Yorkshire Dental Suite
Contact Detail:
Yorkshire Dental Suite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/office Administration
✨Tip Number 1
Familiarise yourself with the dental industry and the specific services offered by the clinic. This knowledge will help you engage confidently with patients and demonstrate your genuine interest in their care.
✨Tip Number 2
Practice your communication skills, especially your phone manner. Since you'll be handling patient inquiries, being articulate and friendly over the phone is crucial to making a great first impression.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed busy schedules or prioritised tasks in previous roles. This will highlight your ability to keep the clinic running smoothly.
✨Tip Number 4
Demonstrate your proactive attitude by thinking of ways you can improve patient experience or streamline processes. Bringing fresh ideas to the table can set you apart from other candidates.
We think you need these skills to ace Receptionist/office Administration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any roles where you managed diaries or provided exceptional service, as these are key aspects of the Patient Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high-quality service and your proactive attitude. Mention specific examples from your past experiences that demonstrate your ability to thrive in fast-paced environments.
Highlight Communication Skills: Since excellent phone manner and organisational ability are crucial for this role, ensure you mention any relevant experiences that showcase your communication skills. This could include handling customer inquiries or coordinating schedules.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, as a polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Yorkshire Dental Suite
✨Show Your Warmth
As a Patient Coordinator, you'll be the first point of contact for patients. Make sure to convey warmth and professionalism during your interview. Practice a friendly greeting and maintain a positive attitude to demonstrate your ability to create a welcoming environment.
✨Highlight Your Organisational Skills
The role requires managing busy diaries and ensuring smooth clinic operations. Be prepared to discuss your organisational skills and provide examples of how you've successfully managed multiple tasks in previous roles. This will show that you can handle the fast-paced environment.
✨Demonstrate Your Customer Service Experience
With at least a year of customer service experience required, be ready to share specific instances where you delivered exceptional service. Highlight any challenges you faced and how you overcame them to ensure patient satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the clinic's approach to patient care and team dynamics. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values and work style.
