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For Companies At a Glance
- Tasks: Engage with customers, sell building supplies, and manage a portfolio of clients.
- Company: Join a leading builder's merchant known for quality products and customer service.
- Benefits: Enjoy competitive pay, bonuses, discounts, training, and mental health support.
- Why this job: Be part of a dynamic team, enhance your sales skills, and make a real impact.
- Qualifications: Sales experience in a builder's merchant is preferred; strong communication skills are essential.
- Other info: Work alternate Saturday mornings and enjoy free parking.
The predicted salary is between 28800 - 43200 £ per year.
In this position, you will play a key role in the sale of our full range of building supplies products; therefore, previous sales experience in a similar role within a builder’s merchant environment would be a distinct advantage.
Responsibilities include:
- Dealing with customers both face to face and over the telephone.
- Taking a proactive approach to timber product sales, using every opportunity to make or increase a sale.
- Using a customer relationship management system (CRM) holding a portfolio of 50+ customers.
- Upselling and conducting gap analysis on existing customers.
Requirements:
- Sound building supplies knowledge.
- Strong sales and customer service skills.
- A good telephone manner, excellent communication, and interpersonal skills.
- Computer literate.
Benefits include:
- A competitive pay package.
- Generous discretionary bonus scheme.
- Substantial staff discounts.
- Training and development opportunities.
- Holiday scheme which rewards length of service.
- Perkbox discounts.
- Contributory pension scheme.
- Financial Planning Support.
- Cycle to work scheme.
- Free parking.
- Substantial Employee Discount.
- Employee Assistance Programme.
- Mental Health Support.
This role will involve working alternate Saturday mornings.
Full Time Permanent Retail Sales Assistants employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Permanent Retail Sales Assistants
✨Tip Number 1
Familiarise yourself with our range of building supplies and products. Knowing the ins and outs of what we offer will not only boost your confidence but also impress us during the interview.
✨Tip Number 2
Brush up on your sales techniques, especially in a retail environment. Be ready to discuss how you've successfully upsold or managed customer relationships in previous roles.
✨Tip Number 3
Prepare examples of how you've handled customer queries or complaints effectively. Strong communication skills are key, so showcasing your interpersonal abilities will set you apart.
✨Tip Number 4
Show enthusiasm for the role and our company culture. We value team players who are eager to contribute positively to our work environment, so let your passion shine through!
We think you need these skills to ace Full Time Permanent Retail Sales Assistants
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in a builder’s merchant environment. Emphasise your customer service skills and any specific knowledge of building supplies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of the building supplies industry. Mention how your previous experience aligns with the responsibilities of the role.
Highlight Key Skills: In your application, focus on your strong communication skills, telephone manner, and ability to use CRM systems. Provide examples of how you've successfully upsold or managed customer relationships in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MKM Building Supplies
✨Showcase Your Sales Experience
Make sure to highlight any previous sales experience, especially in a builder's merchant environment. Be prepared to discuss specific examples of how you've successfully increased sales or upsold products in the past.
✨Demonstrate Product Knowledge
Familiarise yourself with the range of building supplies products that the company offers. Being able to speak confidently about these products will show your enthusiasm and readiness for the role.
✨Practice Your Communication Skills
Since the role involves dealing with customers face to face and over the phone, practice your communication skills. Be clear, friendly, and professional in your responses during the interview to demonstrate your excellent telephone manner.
✨Prepare Questions About Customer Relationship Management
Since the position involves using a CRM system, prepare questions about how they manage customer relationships. This shows your interest in the role and your understanding of the importance of maintaining a strong customer portfolio.
