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- Tasks: Support a dynamic team with daily operations and client interactions.
- Company: Join The Growth Company, empowering businesses in Greater Manchester since 2011.
- Benefits: Enjoy flexible working arrangements and a supportive, inclusive culture.
- Why this job: Make a real impact by helping local businesses thrive while developing your skills.
- Qualifications: Experience in compliance, effective communication, and proficiency in IT applications required.
- Other info: Guaranteed interviews for diverse candidates; DBS checks apply.
The predicted salary is between 28800 - 43200 £ per year.
The Growth Company (GC) is seeking a highly organized and motivated Team Support Co-ordinator to join their busy team. This fixed-term role until 31 March 2025 involves supporting the project manager and a remote team (5-20 members) with daily operations. GC Business Growth Hub is a community dedicated to helping businesses across Greater Manchester achieve their ambitions. Since 2011, the Hub has supported over 15,000 businesses through finance guidance, international links, and innovation programs. We collaborate with public and private partners to offer tailored support, events, and funding opportunities.
Key Responsibilities include:
- Handling inquiries via calls, emails, face-to-face interactions
- Coordinating with advisors to ensure client allocation within 48 hours, including planning visits and meetings
- Using in-house systems, CRMs, and databases for data entry and management
- Planning and promoting meetings, events, and seminars; managing registrations and feedback
- Processing applications, subscriptions, and ensuring compliance with policies and documentation
- Producing management reports on performance, impact, and funding
- Raising purchase orders, processing invoices, and conducting financial reconciliations
- Monitoring visits, suppliers, and contractors to ensure contractual compliance
Experience required:
- Experience with compliance in publicly funded programs
- Effective communication with clients via phone, email, and face-to-face
- Project delivery within deadlines and managing priorities
- Performance data tracking and reporting
- Proficiency with CRM and in-house systems
- Knowledge of contract management and compliance in public funding
About you:
- Strong verbal and written communication skills
- Negotiation and listening skills
- Proficiency in IT applications like Microsoft Word and Excel
- Ability to work under pressure
- Approachable, confident in requesting data, and aware of non-compliance issues
We are committed to safeguarding and promoting welfare, with all appointments subject to DBS checks conducted by DDC Ltd. If you are on the Barred List, you cannot apply for roles involving regulated activity. We encourage applications from diverse backgrounds and offer a guaranteed interview for candidates meeting essential criteria, including those with disabilities or from minority ethnic communities. As part of our inclusive recruitment process, you may request consideration under our diversity schemes. Our application process supports the Ban the Box campaign, removing conviction questions at the initial application stage. GC promotes a culture of flexibility and agile working, with many roles transitioning to full agile working and flexible arrangements discussed at interview.
Team Support Co-ordinator employer: The Growth Company
Contact Detail:
The Growth Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Support Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific compliance requirements of publicly funded programmes. Understanding these regulations will not only help you in the role but also demonstrate your commitment to the position during interviews.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will highlight your ability to handle the busy environment at GC.
✨Tip Number 3
Brush up on your CRM and data management skills. Being proficient in these systems is crucial for the role, so consider taking a quick online course or tutorial to boost your confidence.
✨Tip Number 4
Network with current or former employees of The Growth Company. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Team Support Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Team Support Co-ordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in compliance, project delivery, and communication. Use bullet points for clarity and focus on achievements that demonstrate your ability to support a team effectively.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Highlight specific experiences that showcase your organisational skills and ability to manage priorities under pressure, as well as your proficiency with CRM systems.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at The Growth Company
✨Showcase Your Organisational Skills
As a Team Support Co-ordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully coordinated projects or managed schedules, highlighting your organisational prowess.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've handled client inquiries in the past, whether through phone, email, or face-to-face interactions.
✨Familiarise Yourself with Compliance
Since compliance is a significant part of the job, brush up on your knowledge of publicly funded programmes and contract management. Be prepared to discuss any relevant experience you have in ensuring compliance and managing documentation.
✨Demonstrate IT Proficiency
You'll be using various IT applications, so make sure you're comfortable discussing your proficiency with tools like Microsoft Word and Excel. Consider preparing a few examples of how you've used these tools to enhance your work efficiency.
