Claims Handler (Trainee)

Claims Handler (Trainee)

Full-Time 24000 - 28000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Handle motor claims from home, providing support and communication to stakeholders.
  • Company: Join a cutting-edge InsurTech firm revolutionising the claims industry with innovative technology.
  • Benefits: Enjoy remote work, a top-notch Apple MacBook, and support for professional qualifications.
  • Why this job: Be part of a friendly team with opportunities for growth in a dynamic environment.
  • Qualifications: 3+ years in motor claims, with experience in settling claims and excellent communication skills.
  • Other info: This role is fully remote, requiring self-motivation and the ability to work independently.

The predicted salary is between 24000 - 28000 £ per year.

Motor Claims Handler (100% Home-Based) at a leading InsurTech firm. This cutting-edge Insurtech is transforming the claims landscape, backed by several insurance veterans and specialist VC firms. This is a 100% home-based role, providing all necessary tools for success, including a top-of-the-range Apple MacBook and additional screens, within a friendly and supportive team environment.

The need has arisen for an experienced Motor Claims Handler to join the team. Candidates from either a Private Motor or Commercial Motor claims background will be considered, but it is essential to have at least 3 years’ experience, including Damage losses. Experience in settling claims within an insurance company or via delegated authority at a loss adjusting firm or Third-Party Administrator (TPA) is required.

As this role is 100% home-based, candidates must be highly motivated and able to work independently, with minimal supervision but ample support. Excellent communication and rapport-building skills are necessary, as the role involves dealing with stakeholders from various backgrounds and handling a wide variety of losses, including difficult conversations while demonstrating empathy.

A generous basic salary of between £30K - £35K per annum (negotiable, depending on experience) is offered, along with a range of company benefits, including support towards professional qualifications. With more high-profile MGA’s being onboarded, there are numerous opportunities for progression in the short, medium, and long term!

Claims Handler (Trainee) employer: Aston Charles Ltd

As a leading InsurTech firm, we pride ourselves on fostering a dynamic and innovative work environment that empowers our employees to thrive. With a fully remote setup, you will enjoy the flexibility of working from home while being part of a supportive team that values collaboration and professional growth. Our commitment to employee development is evident through our generous benefits package and opportunities for career advancement, making us an exceptional employer for those seeking a rewarding role in the insurance industry.
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Contact Detail:

Aston Charles Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Handler (Trainee)

✨Tip Number 1

Familiarise yourself with the latest trends in the InsurTech industry. Understanding how technology is reshaping claims handling will not only impress us but also show your genuine interest in the role.

✨Tip Number 2

Highlight your experience with damage losses and claims settlement during any informal conversations or networking events. This will help you stand out as a candidate who meets our specific requirements.

✨Tip Number 3

Practice your communication skills, especially in handling difficult conversations. Being able to demonstrate empathy while discussing sensitive issues will be crucial in this role and can set you apart from other candidates.

✨Tip Number 4

Connect with current employees on professional networking sites. Engaging with them can provide insights into our company culture and values, which you can reflect in your discussions with us.

We think you need these skills to ace Claims Handler (Trainee)

Motor Claims Experience
Damage Loss Assessment
Excellent Communication Skills
Empathy and Rapport Building
Ability to Handle Difficult Conversations
Self-Motivation
Time Management
Attention to Detail
Problem-Solving Skills
Knowledge of Insurance Policies
Stakeholder Management
Adaptability to Technology
Team Collaboration
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in motor claims handling. Emphasise your three years of experience and any specific achievements in settling claims, as this is crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to build rapport. Mention your motivation for working in a home-based environment and how you can thrive with minimal supervision.

Highlight Relevant Skills: In your application, focus on skills such as empathy, problem-solving, and stakeholder management. Provide examples of how you've successfully navigated difficult conversations in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is essential in the claims handling industry.

How to prepare for a job interview at Aston Charles Ltd

✨Showcase Your Experience

Make sure to highlight your 3+ years of experience in motor claims, whether from a private or commercial background. Be prepared to discuss specific cases where you settled claims and the challenges you faced.

✨Demonstrate Communication Skills

Since you'll be dealing with various stakeholders, it's crucial to showcase your excellent communication and rapport-building skills. Prepare examples of how you've handled difficult conversations with empathy in the past.

✨Emphasise Self-Motivation

As this role is 100% home-based, demonstrate your ability to work independently. Share experiences that illustrate your self-motivation and how you manage your time effectively without direct supervision.

✨Research the Company

Familiarise yourself with the company's innovative approach to the claims landscape. Understanding their technology-driven solutions will help you align your answers with their values and show genuine interest in the role.

Claims Handler (Trainee)
Aston Charles Ltd
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  • Claims Handler (Trainee)

    Full-Time
    24000 - 28000 £ / year (est.)

    Application deadline: 2027-06-22

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    Aston Charles Ltd

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