Facilities Manager (Permanent, Temporary)

Hartnell Taylor Cook LLP offers a comprehensive property and asset management service. Our approach provides the best possible prospect for our clients. We take pride in delivering a first-class service through a detailed and integrated approach to property management, facilities management, and accounting.

The Property & Asset Management team is hiring an experienced Senior Facilities Manager to work on the assets of our high-profile client base. We seek an individual with a desire to use their existing experience and skills while becoming a committed part of the successful HTC brand and management ethos.

The Hartnell Taylor Cook Facilities Management team is driven by a passion for doing the job to the highest standards, with a shared vision and the ability to work cooperatively, consistently, and determinedly. HTC FM values strong communication and aims to provide the best level of service in partnership with Property Managers.

Your key responsibilities will include:

• Ensuring that each asset is managed to the highest standards, including the FM activities of both our in-house team and the activities of service partners and contractors.
• Maintaining a strong partnership with property managers, ensuring regular meetings take place and all support mechanisms are in place for efficient and consistent property management of the asset.
• Specifying, tendering, and ensuring all asset hard and soft services are in place to meet operational needs.
• Developing and maintaining a positive image of the asset.
• Conducting regular inspections of the building fabric and hard and soft services.
• Attending tenants’ meetings with and without the surveying team.
• Being responsible for Health and Safety, compliance, and risk management on site, along with associated records.
• Managing environmental compliance on site.
• Organising fire and other safety evacuations and arranging an emergency plan.
• Liaising with local authorities as appropriate.
• Proactively managing risk and dealing with insurance issues on site.
• Ensuring procurement is carried out in line with company policy.
• Informing your line manager of any issues in service delivery, either internal or through suppliers.
• Developing and reviewing suitable management procedures for individual buildings.
• Assisting with the management of onsite staff including building managers, site receptionists, and security guards where applicable.

A proven track record in facilities management, responsibility for on-site staff, and ensuring business operational and financial targets are met is essential. You should constantly update your knowledge of legislation relating to facilities management and be confident in meeting performance needs.

Additional qualifications and skills required:

• Ability to build and maintain tenant/customer relationships.
• Applying the principles of service charge management to ensure compliance with all regulatory and procedural requirements.
• Specifying services, tendering contracts, and selecting service providers.
• Knowledge of legislation and policies relating to environmental protection.
• Familiarity with CAFM and popular accountancy/invoicing software.
• Proactive in supporting junior members of staff and offering guidance to the team on best practices.
• Holding a NEBOSH qualification or willingness to work towards it.
• Willingness to work towards a Diploma in Risk Management.

We offer a competitive salary, bonus scheme, car allowance, 25 days annual leave plus bank holidays, mobile telephone, auto enrolment pension scheme (5% Employee, 4% Employer), life insurance (4 x salary), flexible benefits including health cash plan, holiday purchase, cycle to work, gym and retail discounts, employee assistance program, volunteering policy, professional subscription/fees, and continuing professional development.

Hartnell Taylor Cook is an equal opportunity employer and is fully committed to treating all employees and job applicants equally. Our Equality & Diversity policy is available on request.

If you wish to send your CV or require further information on the vacancy, please contact Kate Davis, Talent Manager.