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- Tasks: Lead a passionate team, ensuring excellent customer service and driving sales in our new Windsor store.
- Company: Join Nobody’s Child, a London-based brand dedicated to affordable, sustainable fashion for eco-conscious women.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and the chance to make a positive impact.
- Why this job: Be a brand ambassador for sustainability while developing your leadership skills in a supportive environment.
- Qualifications: Management experience in retail and a passion for sustainable fashion are essential.
- Other info: We celebrate diversity and encourage everyone to apply, regardless of background.
The predicted salary is between 28800 - 42000 £ per year.
About Us: At Nobody’s Child, we’re driven by creating responsible and affordable fashion for kind and spirited women, without costing the earth. Our message is clear: we believe thoughtfully made clothes can exist at an accessible price point with sustainable materials. We are an independent, London-based brand, powered by a passionate team of change makers and skilled people who make our clothes. We partner with leading UK and International retailers, building special and impactful partnerships, allowing us to reach millions more eco-conscious customers every day.
The good news? Nobody’s Child are currently looking for an experienced Store Manager to join our brand new store opening in Windsor. Acting as a brand ambassador, you’ll represent our brand, bring excellent customer service skills and live and breathe our core values of sustainability and eco-conscious fashion.
- You will drive team development and success, nurturing our store talent and managing performance and store KPIs.
- Manage a small team of store assistants and supervisors, ensuring the overall smooth running of the store.
- Handle all people-related issues including performance management and conduct.
- Ensure high levels of customer satisfaction and experience through excellent sales service.
- Drive performance and sales targets/KPIs.
- Assess customers' needs and provide assistance and information on all in-store Nobody’s Child products.
- Follow and achieve the department’s sales goals on a monthly, quarterly and yearly basis, going above and beyond to drive sales.
- Ensure consistent knowledge on Nobody’s Child products and new arrivals, with an ability to cross-sell products and offer styling solutions to customers.
- Process POS (point of sale) purchases.
- Suggest ways to improve sales through visual merchandising and styling.
- Represent our brand positively and passionately.
You will come with management experience in a fast-paced retail environment, a passion for sustainable fashion and our mission, and great people management and organisation skills.
At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey.
Retail Store Shop Manager employer: Nobody's Child
Contact Detail:
Nobody's Child Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Shop Manager
✨Tip Number 1
Familiarise yourself with Nobody’s Child's core values and mission. Understanding their commitment to sustainability and eco-conscious fashion will help you align your responses during the interview, showcasing your passion for responsible fashion.
✨Tip Number 2
Prepare examples from your previous management experience that demonstrate your ability to drive sales and manage a team effectively. Highlight specific instances where you improved performance or customer satisfaction in a retail setting.
✨Tip Number 3
Research current trends in sustainable fashion and be ready to discuss how you can incorporate these into the store's operations. Showing that you are knowledgeable about the industry will set you apart as a candidate who is genuinely invested in the brand.
✨Tip Number 4
Network with current or former employees of Nobody’s Child if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your enthusiasm for joining the team.
We think you need these skills to ace Retail Store Shop Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Nobody’s Child and their commitment to sustainable fashion. Highlight your understanding of their values in your application to show you align with their mission.
Tailor Your CV: Make sure your CV reflects your management experience in retail, particularly in fast-paced environments. Emphasise any achievements related to sales targets and team development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainable fashion and your ability to drive performance and customer satisfaction. Use specific examples from your past experiences to illustrate your skills.
Showcase People Management Skills: In your application, provide examples of how you've successfully managed teams, handled performance issues, and nurtured talent. This will demonstrate your capability to lead a small team effectively.
How to prepare for a job interview at Nobody's Child
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for sustainable fashion during the interview. Share any personal experiences or initiatives you've been involved in that align with Nobody’s Child's mission, as this will demonstrate your commitment to their values.
✨Highlight Your Management Experience
Prepare specific examples from your previous roles where you successfully managed a team in a fast-paced retail environment. Discuss how you motivated your team, handled performance issues, and achieved sales targets to showcase your leadership skills.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to providing exceptional customer service. Share anecdotes that illustrate how you assessed customer needs and went above and beyond to ensure satisfaction, as this is crucial for the role of Store Manager.
✨Research the Brand and Products
Familiarise yourself with Nobody’s Child's product range and recent collections. Being knowledgeable about their offerings will allow you to engage in meaningful conversations during the interview and show that you're genuinely interested in the brand.
