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- Tasks: Join our cataract unit team, managing patient communications and organising appointments.
- Company: NHS Fife is a leading healthcare provider committed to equality and diversity.
- Benefits: Enjoy flexible working hours, family-friendly policies, and support for disabled candidates.
- Why this job: Make a real impact in healthcare while working in a supportive and diverse environment.
- Qualifications: Experience in clerical roles and strong communication skills are essential.
- Other info: Part-time position with a pro rata salary; must confirm right to work in the UK.
The predicted salary is between 24000 - 36000 £ per year.
The Ophthalmology department at NHS Fife is seeking an experienced Clerical Officer to join the cataract unit team. The successful candidate will interact with patients, the public, and staff within the department.
Key responsibilities include:
- Managing telephone communications with general practitioners, opticians, patients, and other healthcare organisations.
- Navigating trakcare to organise appointments.
The role reports to the Senior Charge Nurse of Ophthalmology. Existing NHS employees must discuss this opportunity with their line manager before applying. External applicants with NHS service must have a secondment agreement in place. The salary is pro rata for part-time hours.
For informal enquiries, contact Stacey Arnott, Senior Charge Nurse, Ophthalmology, at 01592 643355 ext 24080.
NHS Fife is committed to equality and diversity and encourages applications from all sections of society. Applicants must confirm their right to work in the UK. The role may require a criminal records check under the PVG scheme, with details to be confirmed by the hiring team. We support flexible working, family-friendly policies, and reasonable adjustments for disabled and neurodivergent candidates.
Clerical Officer AC employer: Nhsayrshireandarran
Contact Detail:
Nhsayrshireandarran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer AC
✨Tip Number 1
Familiarise yourself with the NHS and its values, especially around patient care and communication. Understanding the ethos of the organisation will help you demonstrate your alignment with their mission during any discussions.
✨Tip Number 2
Reach out to current or former employees in similar roles within NHS Fife. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when discussing the position.
✨Tip Number 3
Prepare to discuss your experience with managing communications and appointments, particularly in a healthcare setting. Be ready to share specific examples that highlight your organisational skills and ability to handle sensitive information.
✨Tip Number 4
If you're an external applicant with NHS service, ensure you have a secondment agreement in place before applying. This will save time and demonstrate your understanding of the internal processes within the NHS.
We think you need these skills to ace Clerical Officer AC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Clerical Officer position. Tailor your application to highlight relevant experience in managing communications and organising appointments.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in administrative roles, particularly within healthcare settings. Mention specific examples of how you've successfully managed communications with patients and healthcare professionals.
Prepare a Strong Cover Letter: Craft a compelling cover letter that outlines your motivation for applying to NHS Fife and your understanding of their commitment to equality and diversity. Make sure to address how your skills align with the needs of the cataract unit team.
Check Your Application: Before submitting your application, double-check all documents for accuracy and completeness. Ensure that you have included all necessary information, such as your right to work in the UK and any required agreements if you're an external applicant with NHS service.
How to prepare for a job interview at Nhsayrshireandarran
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Clerical Officer in the Ophthalmology department. Familiarise yourself with managing communications and navigating trakcare, as these will be crucial in your role.
✨Demonstrate Your Communication Skills
Since you'll be interacting with patients, public, and staff, it's important to showcase your communication skills during the interview. Prepare examples of how you've effectively managed communications in previous roles.
✨Show Your Understanding of NHS Values
NHS Fife is committed to equality and diversity. Be prepared to discuss how you align with these values and how you can contribute to a supportive environment for all patients and colleagues.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the organisation. Consider asking about team dynamics, opportunities for professional development, or how they support flexible working arrangements.
