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- Tasks: Lead and inspire a team to deliver outstanding customer service and meet performance targets.
- Company: Next is a leading FTSE-100 retail company with over 35,000 employees across the UK and Ireland.
- Benefits: Enjoy flexible working options, discounts on products, and access to health and wellbeing services.
- Why this job: Join a fast-paced environment where your leadership can make a real impact on customer experience.
- Qualifications: Passion for customer service, strong communication skills, and experience in team leadership are essential.
- Other info: Candidates must have the right to work in the UK; sponsorship is not available.
The predicted salary is between 30000 - 42000 £ per year.
38.75hrs p/w; Mon 09:00 - 17:15; Tue 09:00 - 17:15; Wed 11:45 - 20:00; Thu 09:00 - 17:15; Sat 10:45 - 19:00
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role:
- Support the Store management team across all product areas, back of house and running the store when needed
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team
- Ensure communication is up-to-date and accurate at all times in order to meet business needs
We’ll offer amazing benefits:
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Contact Detail:
Next Recruiting Team
careers@next.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Oldham Central (N92222)
✨Tip Number 1
Familiarise yourself with Next's values and customer service philosophy. Understanding what drives their success will help you align your approach during interviews and assessments.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully led and motivated a team in the past. Highlighting your leadership style and results can set you apart from other candidates.
✨Tip Number 3
Research the latest trends in retail and customer service. Being knowledgeable about current market dynamics will demonstrate your passion for the industry and your ability to adapt to changes.
✨Tip Number 4
Practice your communication skills, especially in high-pressure scenarios. As a Sales Manager, you'll need to stay calm and effective when dealing with both customers and team members.
We think you need these skills to ace Sales Manager - Oldham Central (N92222)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading and motivating teams, as well as your ability to deliver outstanding customer service. Use specific examples that demonstrate your commercial understanding and problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your enthusiasm for the Sales Manager role. Mention how your leadership style aligns with the company's values and how you can contribute to creating a positive team atmosphere.
Highlight Relevant Experience: When detailing your work history, focus on roles where you have successfully managed teams or improved sales performance. Use metrics to quantify your achievements, such as percentage increases in sales or customer satisfaction ratings.
Prepare for Interviews: Anticipate questions related to team management and customer service scenarios. Be ready to discuss how you would handle challenges in a fast-paced environment and provide examples of how you've inspired and motivated your team in the past.
How to prepare for a job interview at Next
✨Show Your Leadership Skills
As a Sales Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully motivated your team in the past, focusing on specific outcomes and improvements.
✨Emphasise Customer Service Experience
Since outstanding customer service is a priority for this role, be ready to discuss your approach to creating a fantastic shopping experience. Share any relevant experiences where you enhanced customer satisfaction or resolved issues effectively.
✨Demonstrate Commercial Awareness
Understanding the commercial aspects of retail is crucial. Research Next's market position and be prepared to discuss how you can contribute to their success, including innovative ideas for improving sales and customer engagement.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to adapt quickly to change or handle team conflicts, and outline your thought process and actions.
