L&D Admin & Data Manager

Salary: £50,000 - £55,000K + Benefits

Location: Dunstable, hybrid working, minimum 3 days per week in the office.

At Whitbread, we’re passionate about helping people grow. We’ve got a proud reputation for developing our teams, supporting them to build their skills, thrive in their roles and take the next steps in their careers. Our Learning Management System is key to making that happen, supporting tens of thousands of our team members across the UK – and now we’re looking for a Learning and Development Admin Manager to keep it running smoothly and keep our training programmes the best in the industry.

As Learning and Development Admin Manager you’ll be the go-to person for all things training admin - making sure our learning programmes run smoothly, efficiently and with real impact. You’ll manage delegate bookings and training coordination across the business, provide first-line support for our learning systems and play a big part in ensuring our people have what they need to be brilliant every day. Reporting to our Head of People Shared Services, you will lead a team of three and work closely with L&D to make sure everything from system access to content delivery runs smoothly for both our support centre and operational teams.

Why you’ll love it here:

• Healthcare: Family BUPA healthcare
• Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brands
• Pension: Up to 10% Matched Pension, 25 Days holiday and Company Share Save Scheme

What you’ll do:

• Oversee administration of Learning Management system (LMS) ensuring that all events are scheduled, attended and successful.
• Work with the Digital Learning Manager to maximise the use of LMS for all learners and facilitators to guarantee an excellent learning experience.
• Deliver key L&D Metrics through reporting tools enabling L&D function to track engagement, compliance and completion.
• Lead the L&D Admin function ensuring all training records, bookings are accurate, compliance with internal policies and any external regulations.
• Collaborate with L&D Managers to understand requirements and coordination of all management development programme through full end to end planning and coordination for all training initiatives, liaising with external facilitators as required.
• Lead, coach and set direction for team of administrators and coordinators on day-to-day activity and department strategy.

What we need:

• You will have gained administration and data management experience within high volume processes gained with a L&D/ HR or Resourcing background and worked within any multi-site operational business (hospitality/ retail/ leisure and tourism) working closely with operational front-line teams.
• Previous experience of using a Learning Management system would be beneficial. Experience of using technology to enable the delivery of efficient processes.
• Exceptional organisational and project management skills, with the ability to manage multiple projects and tasks at the same time and respond to changing business priorities.
• Advanced Excel and Data analytical skills, using Power BI or similar tools, with the ability to interpret and present data to a range of stakeholders.
• A leader and motivator who recognise and reward great talent, developing individuals to be the best they can.

Be part of our HR team at Whitbread. People are at the core of our business. Making memorable experiences for guests takes skill, understanding and adaptability, all skills that our people bring. It’s thanks to them that we’re where we are, and we want that to continue. Bringing the right people into the business, and supporting their development is in the hands of the HR team. Getting it right means creating an environment where everyone can thrive, individuals, teams, our guests and our brands.