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- Tasks: Coordinate reservations and ensure smooth booking experiences for global clients.
- Company: Join a leading global talent solutions firm known for its excellence in hospitality.
- Benefits: Enjoy hybrid work options after probation and flexible shift patterns.
- Why this job: Be part of a dynamic team that values customer service and global connections.
- Qualifications: Proficiency in reservation systems and basic computer skills required.
- Other info: Weekend shifts may be necessary; great opportunity for hands-on experience.
The predicted salary is between 30000 - 42000 £ per year.
Alchemy Global Talent Solutions is assisting a global leader who are hiring a Reservations Coordinator to ensure seamless booking experiences. The Reservation Coordinator will work closely with clients from all around the world to establish hospitality needs for their overseas visitors. This will run on a shift basis with occasional weekend working.
Responsibilities include:
- Provide prompt and excellent customer service via phone and email.
- Proficient in reservation systems and basic computer packages.
- This is an on-site role with the opportunity to work hybrid after the probation period.
Contact Detail:
Alchemy Global Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Coordinator (Contract)
✨Tip Number 1
Familiarise yourself with popular reservation systems used in the hospitality industry. Being able to demonstrate your proficiency in these systems during an interview will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills, especially in handling international clients. Practice scenarios where you might need to address different cultural expectations and communication styles.
✨Tip Number 3
Be prepared to discuss your experience with shift work and how you manage your time effectively. Highlighting your flexibility and ability to work weekends can set you apart from other candidates.
✨Tip Number 4
Research the company and its global presence. Understanding their values and the specific markets they serve will help you tailor your responses and show genuine interest during the interview process.
We think you need these skills to ace Hospitality Coordinator (Contract)
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Reservations Coordinator. Highlight your experience in customer service and any relevant skills in reservation systems in your application.
Tailor Your CV: Make sure your CV reflects your experience in hospitality and customer service. Include specific examples of how you've provided excellent service and managed bookings in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to work in a fast-paced environment. Mention your flexibility regarding shift work and weekends, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Alchemy Global Talent Solutions
✨Showcase Your Customer Service Skills
As a Hospitality Coordinator, you'll need to demonstrate your ability to provide excellent customer service. Prepare examples of past experiences where you successfully handled customer inquiries or resolved issues, highlighting your communication skills and empathy.
✨Familiarise Yourself with Reservation Systems
Since proficiency in reservation systems is crucial for this role, make sure to research common systems used in the hospitality industry. If possible, practice using a demo version or similar software to show your familiarity during the interview.
✨Understand the Company’s Global Reach
Alchemy Global Talent Solutions works with clients from around the world. Take some time to learn about their global operations and the diverse clientele they serve. This knowledge will help you tailor your responses and show your enthusiasm for the role.
✨Prepare for Shift Work Questions
Since the position involves shift work and occasional weekends, be ready to discuss your availability and flexibility. Think about how you can manage your time effectively and maintain a work-life balance while fulfilling the job requirements.
