At a Glance
- Tasks: Deliver a warm and professional reception service to all visitors.
- Company: Join Grace Court, a caring home dedicated to providing outstanding experiences.
- Benefits: Enjoy 28 days paid holiday, a pension scheme, and exclusive discounts.
- Why this job: Be part of a supportive team that values your contribution and offers flexible hours.
- Qualifications: No specific qualifications required, just bring your confidence and motivation!
- Other info: Work 16-40 hours a week, including every other weekend.
Care Home: Grace Court
Hours per week: 16 - 40 hours a week
Salary: £12.21 an hour
About the role:
We are looking for an engaging, confident and motivated Concierge to deliver professional and courteous reception service to all visitors to the home. Our concierges ensure that every visitor to the home receives an outstanding experience, greeting them courteously and professionally. Where required, you will provide support to the administrator and management team, supporting effective and confidential record keeping in the home. You will be required to work every other weekend.
Benefits of working with Sanders Senior Living:
- 28 days Paid Holiday
- Pension Scheme
- Blue Light Card and access to various other discounts on travel
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge
✨Tip Number 1
Familiarise yourself with the specific needs of a care home environment. Understanding the unique challenges and expectations of visitors in such settings will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Being able to convey warmth and professionalism is key for a Concierge role, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Research Sanders Senior Living and their values. Tailoring your conversation to reflect their mission and demonstrating how you align with their ethos can make a strong impression during the interview.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your genuine interest in the role and helps you assess if the company culture is a good fit for you.
We think you need these skills to ace Concierge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Concierge position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Strong CV: Create a CV that showcases your customer service experience, communication skills, and any relevant qualifications. Use clear headings and bullet points to make it easy to read, and ensure it reflects your personality as an engaging and confident individual.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how your previous experiences have prepared you for this position, particularly in delivering outstanding visitor experiences.
Complete the Online Application Form: When filling out the online application form, ensure all sections are completed accurately. Double-check for any spelling or grammatical errors, and make sure to include all requested information to avoid delays in the review process.
How to prepare for a job interview at Click To Hired
✨Show Your People Skills
As a Concierge, you'll be the first point of contact for visitors. Make sure to highlight your interpersonal skills during the interview. Share examples of how you've successfully interacted with people in previous roles, showcasing your ability to create a welcoming atmosphere.
✨Demonstrate Professionalism
Since the role requires a courteous reception service, it's essential to present yourself professionally. Dress appropriately for the interview and maintain a polite and respectful tone throughout your conversation. This will reflect your understanding of the role's expectations.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult visitors or managing multiple tasks. Think of relevant scenarios from your past experiences and prepare concise responses that demonstrate your problem-solving abilities.
✨Research the Company Culture
Understanding the values and culture of the care home is crucial. Familiarise yourself with Sanders Senior Living and their approach to resident care. This knowledge will help you align your answers with their mission and show that you're genuinely interested in being part of their team.