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- Tasks: Lead and inspire a team of Retail Artists to achieve sales and customer service goals.
- Company: Join MAC Cosmetics, a brand that celebrates creativity and self-expression through makeup.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training opportunities.
- Why this job: Be part of a dynamic team that turns makeup into art and fosters personal growth.
- Qualifications: Retail management experience in beauty or fast-paced environments; strong leadership and coaching skills required.
- Other info: Flexible hours and a supportive work culture await you!
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a dynamic and inspirational Store/Retail/Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and leadership of a high-performing team. Creativity is our day-to-day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/Retail/Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring their development, and helping them exceed their KPIs, as well as your own.
Compensation and Benefits
- Competitive industry salary
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & Development offering
Qualifications
About you You will have:
- Proven retail management/assistant retail management experience, preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. Please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft Office
- Proof of right to live and work in the country
MAC Cosmetics - Retail Manager - Boots - 37.5 Hours employer: MAC
Contact Detail:
MAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC Cosmetics - Retail Manager - Boots - 37.5 Hours
✨Tip Number 1
Familiarise yourself with MAC Cosmetics' brand values and mission. Understanding their focus on creativity and self-expression will help you align your interview responses with what they are looking for in a Retail Manager.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully led a team in a retail environment. Highlight your experience in coaching and developing staff, as this is crucial for the role.
✨Tip Number 3
Research current trends in the beauty industry and be ready to share your insights. This shows your passion for the field and your ability to drive sales through strategic targeting.
✨Tip Number 4
Network with current or former employees of MAC Cosmetics if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace MAC Cosmetics - Retail Manager - Boots - 37.5 Hours
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Retail Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail management experience, particularly in beauty or fast-paced environments. Use bullet points to showcase your achievements in sales targets, team leadership, and customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for the beauty industry and your commitment to customer service. Highlight specific examples of how you've successfully led teams and executed business plans in previous roles.
Showcase Your Creativity: Since creativity is a core value for MAC Cosmetics, consider including examples of innovative ideas you've implemented in past roles, such as in-store events or marketing strategies that enhanced customer engagement.
How to prepare for a job interview at MAC
✨Showcase Your Leadership Skills
As a Retail Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully coached and developed team members in the past, focusing on specific outcomes and improvements.
✨Understand the Brand and Its Values
MAC Cosmetics is all about creativity and self-expression. Familiarise yourself with their products, campaigns, and values. Be ready to discuss how you can embody and promote these values within the store.
✨Prepare for Sales and Customer Service Scenarios
Expect questions related to setting sales targets and managing customer relationships. Think of scenarios where you've successfully met or exceeded targets and how you handled customer feedback or complaints.
✨Discuss Your Flexibility and Availability
The role requires flexible availability, so be prepared to discuss your schedule openly. Highlight your willingness to adapt to the needs of the business and how this flexibility can benefit the team and store operations.
