Operations and Involvement Manager

Salary: £30,880 per annum (£18,528 pro rata 21 hours)

Location: Sheffield

This is a Permanent, 21 Hours vacancy that will close in 15 days at 23:59 BST.

Your role:

We are looking for an experienced and passionate Operations and Involvement Manager to work as part of our Strategic Partnerships and Alliances Team. This role is Homebased, with some travel around Sheffield, so the candidate will need to be based locally.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Rethink Mental Illness (RMI) is a mental health charity working for the maximum quality of life for people affected by mental illness. We are working with citizens, the NHS, councils and other charities and community organisations in places around England to transform community mental health services and build communities that care around people affected by mental illness.

As the Lead Accountable Body (LAB) for Synergy, we are responsible for the day-to-day management and relationship management of Synergy. Working closely with members of the Synergy Partnership Board, Primary Care Sheffield and the Rethink Central Alliance Team to deliver against Synergy’s strategy and delivering projects in an efficient and timely manner.

How You Will Make a Difference:

As an Operations and Involvement Manager you will work alongside the Head of Strategic Partnerships and Alliances to manage the mobilisation, implementation and contractual support on behalf of Synergy VCSE Mental Health Alliance. This will involve elements of quality assurance & compliance, reporting, project mobilisation, performance and service improvement. You will maintain and develop purposeful and managed partner relationships across all existing Alliance members and nurture growth and inclusion of other VCSE organisations across Sheffield.

You will lead on delivering the co-production objectives within the programme plan. This will include supporting a group of experts by experience to be involved as equal partners in any associated workstreams within Synergy. You will facilitate shared consideration and decisions about mental health service and system change through a range of methods, bringing in insights from citizens.

Diversity, Equity, Inclusion:

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services.

We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation:

We have an ambition of becoming a truly anti-racist employer, campaigning organisation and service provider. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

If you have any questions about the position, please contact recruitment@rethink.org

Our Charity:

Our work to achieve this is guided by seven core values:

• Commitment
• Equity
• Expertise
• Hope
• Openness
• Passion
• Understanding

What do we value?

• Passion: We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness.
• Commitment: We work tirelessly to provide support for everyone severely affected by mental illness.
• Openness: We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.
• Hope: We offer hope of a better quality of life for all those severely affected by mental illness.
• Expertise: We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness.
• Understanding: People who are severely affected by mental illness are at the heart of everything we do in our organisation – our membership, our governance and our workforce.
• Equity: We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses. You will also receive:

• Employer funded pension
• Flexible working
• Life assurance
• Employee Assistance Programme
• Eyecare vouchers up to £55 towards the cost of new glasses or lenses
• Training opportunities, e-learning courses & much more
• Annual leave: 25 days rising to 30, plus bank holidays
• Rethink day: 1 day’s additional leave (pro rata) on your Birthday

For the full list, see our website.

Our colleagues say:

• “From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on.”
• “Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help.”
• “I’ve previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I’ve ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people’s lives.”
• “It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference.”

Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible.