Commercial Operations Specialist
Commercial Operations Specialist

Commercial Operations Specialist

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive category and channel strategies for Laundry in a fast-paced environment.
  • Company: Join a high-growth, multi-billion business unit focused on home care innovation.
  • Benefits: Enjoy opportunities for personal growth, collaboration, and impactful work.
  • Why this job: Be part of a mission-driven team aiming to transform the home care industry.
  • Qualifications: Experience in channel strategy, trade marketing, and performance management is essential.
  • Other info: Ideal for those passionate about consumer insights and commercial success.

The predicted salary is between 36000 - 60000 Β£ per year.

This is an exciting opportunity to join the Home Care Europe team within a high-growth, multi-billion business unit. With a bold and focused strategy driving performance and transformation, we’re on a mission to become the most admired company in home care. Our vision β€” β€œBring it Home!” β€” is supported by three strategic pillars: Where to Play, How to Win, and Fuel for Growth.

As a key player in the Laundry Channel & Category team, you’ll drive the development and execution of channel and customer strategies, working at the heart of a fast-paced, consumer-focused organisation.

Key Responsibilities
  • Lead the execution of category and channel plans for Laundry, ensuring alignment with commercial targets across customer accounts.
  • Drive decision-making around commercial trade-offs versus strategic priorities.
  • Develop and implement a robust promotional strategy; manage trade marketing investment (TMI) across customer teams.
  • Track promotional activity across all customers; identify opportunities to optimise effectiveness and return on investment.
  • Represent the customer and channel perspective within the Sales & Operations Planning (S&OP) process.
  • Deliver half-year and full-year targets for category sales growth (USG), price growth (UPG), and gross margin (GM).
  • Manage and optimise trade spend and promotional investment using tools like TPA.
  • Execute innovation and renovation plans in collaboration with brand and supply teams.
  • Support development of broader channel strategies in partnership with brand and category management.
  • Lead performance tracking for customer teams, including monthly and quarterly target reviews (USG, TMI, UPG, GM).
  • Own the execution of pricing strategy and trade investment decisions for Laundry.
  • Manage and lead the Laundry CAM (Customer Account Management) community, driving consistency and excellence in execution.
  • Act as a key partner to the Category Lead to ensure seamless end-to-end representation of customer and channel priorities.
Key Interfaces
  • Customer Account Managers (CAMs)
  • Category Management Team
  • Supply Chain Planning
  • Brand Teams
What You Need to SucceedCore Skills
  • Strong commercial and customer acumen
  • Experience in category strategy and channel development
  • Proficiency in net revenue management
  • Ability to translate insights into actionable innovation opportunities
  • Understanding of Integrated Business Planning (IBP) and S&OP processes
Desirable Technical Skills
  • Experience with tools such as SAP, Nielsen, Kantar, Market Heartbeat, EPOS Digest
Behaviours That Drive Success
  • Passion for High Performance – Takes ownership, uses data to inform decisions, and delivers results with accountability.
  • Personal Mastery – Sets high standards, prioritises resilience and personal wellbeing.
  • Consumer Love – Always looks for better ways to serve and delight consumers.
  • Purpose & Service – Leads with humility and a service mindset.
  • Agility – Embraces continuous learning and adapts in a dynamic environment.
Three Key Requirements:
  1. Strong Experience in Channel & Category Development (Preferably in FMCG/Retail)
    • Proven track record of building and executing channel and category strategies.
    • Experience working cross-functionally with marketing, sales, and supply chain to drive category growth.
    • Ability to represent the voice of the customer/channel in strategic planning and deliver insights-driven commercial plans.
  2. Commercial Acumen with Trade Spend & Promotional Strategy Management
    • Hands-on experience managing trade marketing investment (TMI) and promotional budgets.
    • Skilled in evaluating and optimising promotions using tools like Trade Promotion Analytics (TPA) and EPOS data.
    • Experience balancing strategic objectives with short-term trade-offs to maximise ROI.
  3. Familiarity with S&OP and Performance Management Processes
    • Experience participating in or leading within the Sales & Operations Planning (S&OP) framework.
    • Strong understanding of Integrated Business Planning (IBP) and performance tracking (USG, UPG, GM).
    • Ability to interpret complex data and lead gap-closing actions aligned with business goals.

Commercial Operations Specialist employer: Osmii

Join a dynamic and innovative team at the forefront of the home care industry, where your contributions as a Commercial Operations Specialist will directly impact our mission to become the most admired company in home care. With a strong focus on employee growth, we offer a collaborative work culture that values high performance, personal mastery, and consumer love, all while providing robust training and development opportunities. Located in a vibrant European market, you will thrive in an environment that embraces agility and continuous learning, ensuring your career flourishes alongside our ambitious goals.
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Contact Detail:

Osmii Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Commercial Operations Specialist

✨Tip Number 1

Familiarise yourself with the latest trends in the laundry category and consumer behaviour. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.

✨Tip Number 2

Network with professionals in the FMCG sector, especially those involved in channel and category development. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and potential referrals.

✨Tip Number 3

Brush up on your skills with tools like SAP and Trade Promotion Analytics (TPA). Being proficient in these tools can set you apart from other candidates and show that you're ready to hit the ground running.

✨Tip Number 4

Prepare to discuss specific examples of how you've successfully managed trade marketing investments and promotional strategies in the past. Highlighting your hands-on experience will demonstrate your commercial acumen and ability to drive results.

We think you need these skills to ace Commercial Operations Specialist

Commercial Acumen
Category Strategy Development
Channel Development
Trade Marketing Investment Management
Promotional Strategy Management
Data Analysis and Interpretation
Integrated Business Planning (IBP)
Sales & Operations Planning (S&OP)
Trade Promotion Analytics (TPA)
Cross-Functional Collaboration
Performance Tracking
Customer Account Management (CAM)
Market Analysis Tools (SAP, Nielsen, Kantar, EPOS Digest)
Strong Communication Skills
Problem-Solving Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in channel and category development, particularly in FMCG or retail. Use specific examples that demonstrate your commercial acumen and ability to manage trade spend and promotional strategies.

Craft a Compelling Cover Letter: In your cover letter, express your passion for high performance and consumer love. Discuss how your skills align with the company's mission and strategic pillars, and provide examples of how you've successfully driven category growth in previous roles.

Showcase Relevant Skills: Emphasise your proficiency with tools like SAP, Nielsen, and Trade Promotion Analytics (TPA) in your application. Highlight any experience you have with Integrated Business Planning (IBP) and Sales & Operations Planning (S&OP) processes, as these are crucial for the role.

Demonstrate Results: Quantify your achievements where possible. For instance, mention specific sales growth percentages or successful promotional campaigns you've led. This will help illustrate your ability to deliver results and optimise trade marketing investments.

How to prepare for a job interview at Osmii

✨Showcase Your Commercial Acumen

Be prepared to discuss your experience with trade spend and promotional strategy management. Highlight specific examples where you've successfully managed promotional budgets and optimised trade marketing investments, as this role heavily relies on these skills.

✨Demonstrate Cross-Functional Collaboration

This position requires working closely with various teams such as marketing, sales, and supply chain. Share instances from your past roles where you effectively collaborated across departments to drive category growth and how you represented the voice of the customer in strategic planning.

✨Understand S&OP Processes

Familiarity with Sales & Operations Planning (S&OP) is crucial for this role. Brush up on your knowledge of S&OP frameworks and be ready to discuss how you've participated in or led these processes in previous positions, including performance tracking and gap-closing actions.

✨Emphasise Your Passion for High Performance

The company values high performance and accountability. Prepare to share examples that demonstrate your ownership of projects, how you use data to inform decisions, and your commitment to delivering results. This will show that you align with their core behaviours.

Commercial Operations Specialist
Osmii
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  • Commercial Operations Specialist

    Full-Time
    36000 - 60000 Β£ / year (est.)

    Application deadline: 2027-06-22

  • O

    Osmii

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