Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers find the perfect shoes and accessories while achieving sales targets.
- Company: Join a growing, family-oriented business with strong green values.
- Benefits: Enjoy competitive pay, generous discounts, and career development opportunities.
- Why this job: Be part of a fun, supportive team where your contributions truly matter.
- Qualifications: Previous retail or customer service experience is a plus, but a positive attitude is essential.
- Other info: Part-time role with flexible hours, including weekends.
Are you passionate about achieving sales targets and finding just the right products for customers? Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment? Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?
We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to complement a customer’s needs, offering genuine, honest, and knowledgeable advice on our products.
You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!
We have a part-time Customer Advisor opportunity to join our Pavers team in Llanfairpwllgwyngyll, Anglesey, on an 8-hour per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working.
Pay, Hours & Benefits for our Customer Advisor:
- £11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)
- Once you complete the required retail induction PaSS stages, your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)
- Generous Staff Discount scheme, some of which can be shared with your family and friends!
- Holiday Entitlement which increases with service.
- Company Contribution Pension
- Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
- Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programmes
- Access to wellbeing and financial support through RetailTRUST
Day to Day responsibilities as our Customer Advisor:
- Advise customers on shoe care and accessories to complement their needs, achieving daily KPI’s in the process
- Be self-aware, able to question, learn, and take responsibility for yourself
- Be a team player, maintaining a friendly, engaging, and positive attitude
- Support the maintenance of store standards, product placements, and stockroom
Customer Advisor employer: Pavers Shoes
Contact Detail:
Pavers Shoes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Familiarise yourself with the products we offer, especially shoe care and accessories. Knowing the ins and outs of our products will help you engage with customers confidently and demonstrate your genuine interest in their needs.
✨Tip Number 2
Showcase your passion for customer service during any interactions. Whether it's through networking or informal chats, let your enthusiasm shine through, as we value a 'can do' attitude that aligns with our family values.
✨Tip Number 3
Be prepared to discuss your previous experience in retail or customer care. Highlight specific examples where you achieved sales targets or provided exceptional service, as this will resonate well with our team.
✨Tip Number 4
Demonstrate your flexibility and availability for weekend and weekday shifts. Being open about your schedule shows that you're ready to commit to the role and contribute positively to our team dynamics.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or retail. Emphasise any previous roles where you achieved sales targets or provided excellent customer care, as this aligns with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your 'can do' attitude. Mention specific examples of how you've helped customers in the past and how you can contribute to the team at Pavers.
Showcase Your Availability: Since the role requires good availability for both weekends and weekdays, clearly state your availability in your application. This shows your commitment and willingness to meet the job's demands.
Highlight Teamwork Skills: In your application, mention any experiences that demonstrate your ability to work well in a team. Pavers values a friendly and engaging environment, so showcasing your teamwork skills will be beneficial.
How to prepare for a job interview at Pavers Shoes
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's values.
✨Demonstrate Your Sales Skills
Prepare to discuss how you've successfully achieved sales targets in previous roles. Highlight specific strategies you used to understand customer needs and recommend products that fit those needs.
✨Emphasise Teamwork and Positivity
Since the role requires a friendly and engaging attitude, be ready to talk about your experiences working in teams. Share how you contribute to a positive work environment and support your colleagues.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to adapt quickly or resolve a conflict, and explain how you managed them effectively.
