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- Tasks: Schedule appointments and liaise with clients and subcontractors for repairs.
- Company: Join a dynamic team focused on delivering exceptional service in the repairs sector.
- Benefits: Enjoy a permanent role with opportunities for growth and development.
- Why this job: Be part of a supportive culture that values communication and problem-solving skills.
- Qualifications: Experience in repairs or maintenance, plus strong admin and customer service skills required.
- Other info: If this sounds like you, send your CV and apply today!
The predicted salary is between 28800 - 43200 £ per year.
My client is looking for a Repairs Planner/Scheduler for a permanent role.
Responsibilities:
- Liaising with clients and sub-contractors to schedule appointments for operatives.
- Communicate effectively with clients and customers to ensure great service is provided.
- Handling general enquiries and administration tasks.
- Schedule available operatives and subcontractors to jobs and discuss repairs.
Requirements:
- You will ideally have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
- Good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal.
- Have excellent customer service skills.
If you feel this is the role for you, attach your CV and apply today!
Repairs Planner/Scheduler employer: Skilled Careers Ltd
Contact Detail:
Skilled Careers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Planner/Scheduler
✨Tip Number 1
Familiarise yourself with the repairs and maintenance sector. Understanding common issues and solutions will help you communicate effectively with clients and subcontractors, showcasing your knowledge during any discussions.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel. Being able to efficiently manage schedules and data will demonstrate your organisational abilities and make you stand out as a candidate.
✨Tip Number 3
Practice your communication skills. Since the role involves liaising with various stakeholders, being articulate and clear in your conversations will be crucial. Consider role-playing scenarios to enhance your confidence.
✨Tip Number 4
Showcase your customer service experience. Think of specific examples where you've gone above and beyond for a client, as this will highlight your commitment to providing excellent service in your new role.
We think you need these skills to ace Repairs Planner/Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the repairs and maintenance sector. Emphasise any previous roles that involved scheduling, client communication, or administration tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and customer service experience. Mention specific examples of how you've successfully managed schedules or resolved client issues in the past.
Highlight Technical Skills: Since the role requires good knowledge of Microsoft Office, ensure you mention your proficiency with these tools. If you have experience with scheduling software, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Skilled Careers Ltd
✨Showcase Your Experience
Make sure to highlight any previous experience you have in the repairs and maintenance sector. Be prepared to discuss specific examples of how you've successfully managed scheduling or problem-solving in past roles.
✨Demonstrate Communication Skills
Since the role involves liaising with clients and subcontractors, practice articulating your thoughts clearly. You might be asked to role-play a scenario where you need to communicate effectively with a client, so be ready to showcase your verbal communication skills.
✨Familiarise Yourself with Microsoft Office
Brush up on your Microsoft Office skills, especially Excel and Outlook, as these will likely be essential for scheduling and administration tasks. Consider preparing a few examples of how you've used these tools in previous jobs.
✨Prepare for Customer Service Questions
Expect questions about customer service scenarios. Think of times when you've gone above and beyond for a customer or resolved a difficult situation. This will demonstrate your excellent customer service skills, which are crucial for this role.
