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- Tasks: Manage daily operations of the IPS service and oversee referrals.
- Company: Join a dedicated team focused on supporting individuals with diverse needs.
- Benefits: Enjoy opportunities for professional growth and community engagement.
- Why this job: Make a meaningful impact while driving service growth and efficiency.
- Qualifications: Strong leadership, communication, and organizational skills are essential.
- Other info: Act as Head of Service when needed and represent the service at events.
The predicted salary is between 36000 - 60000 £ per year.
This role involves managing the daily operations of the Intensive Personalised Support (IPS) service, focusing on building referral pipelines from external stakeholders and coordinating a cohesive team to deliver effective interventions. The position requires working with individuals from diverse backgrounds, including those with learning disabilities and challenging behaviours. A key aspect is developing and nurturing relationships with external partners to increase referrals and ensure the service reaches those in need. The ideal candidate is passionate, highly organized, excels at multitasking, and aims to make a meaningful impact while driving service growth and efficiency.
Main duties include:
- Overseeing referrals, ensuring high-quality behavioural support, and maintaining a client-centered approach.
- Developing relationships with external stakeholders and promoting the service within the community.
- Representing the service at conferences and professional events, engaging with key stakeholders.
- Reviewing assessments, conducting evaluations, and collaborating on interventions.
- Acting as Head of Service in their absence, supervising staff, and contributing to recruitment and training.
- Managing daily operations, including case allocations, scheduling, and maintaining accurate records.
- Participating in service promotion, risk management, and on-call support.
Skills & competencies required:
- Leadership and management skills
- Strong organizational skills
- Excellent communication and interpersonal skills
- Problem-solving and critical thinking abilities
- Emotional intelligence and resilience
The role is suited for a passionate, organized individual committed to delivering high-quality support services and fostering strong community relationships.
Service Lead employer: NHS
Contact Detail:
NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Lead
✨Tip Number 1
Network with professionals in the field of support services. Attend local events or workshops related to mental health and disability support, as this will help you meet potential external stakeholders and learn more about building referral pipelines.
✨Tip Number 2
Familiarise yourself with the latest trends and best practices in personalised support services. This knowledge will not only enhance your understanding but also enable you to engage effectively with stakeholders and represent our service confidently at conferences.
✨Tip Number 3
Demonstrate your leadership skills by volunteering for team projects or initiatives. This experience will showcase your ability to manage a cohesive team and highlight your commitment to delivering high-quality support services.
✨Tip Number 4
Prepare to discuss your problem-solving and critical thinking abilities during interviews. Think of specific examples where you've successfully navigated challenges in previous roles, as this will illustrate your capability to handle the demands of the Service Lead position.
We think you need these skills to ace Service Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing operations and working with diverse groups. Emphasise any previous roles where you built relationships with external stakeholders or led a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting individuals with learning disabilities and challenging behaviours. Share specific examples of how you've successfully managed teams or developed referral pipelines in the past.
Showcase Relevant Skills: Clearly outline your leadership, organisational, and communication skills in your application. Use concrete examples to demonstrate your problem-solving abilities and emotional intelligence, as these are key competencies for the role.
Research the Service: Familiarise yourself with the Intensive Personalised Support service and its impact on the community. Mention any insights or ideas you have about promoting the service or improving referral processes in your application.
How to prepare for a job interview at NHS
✨Show Your Passion for the Role
Make sure to express your enthusiasm for the Service Lead position. Talk about why you are passionate about supporting individuals with learning disabilities and how you aim to make a meaningful impact in their lives.
✨Demonstrate Your Organisational Skills
Prepare examples that showcase your ability to manage multiple tasks effectively. Discuss how you have previously organised operations or coordinated teams to deliver high-quality support services.
✨Highlight Your Relationship-Building Abilities
Be ready to discuss your experience in developing relationships with external stakeholders. Share specific examples of how you have successfully built referral pipelines and promoted services within the community.
✨Prepare for Scenario-Based Questions
Anticipate questions that may require problem-solving and critical thinking. Think of scenarios where you had to handle challenging behaviours or complex situations, and explain how you approached them with emotional intelligence and resilience.
