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For Companies At a Glance
- Tasks: Manage software operations, ensuring high-quality delivery and stakeholder communication.
- Company: Join a dynamic social network focused on innovation and collaboration.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a team that drives impactful software improvements in an agile environment.
- Qualifications: Experience in business management, software tools, and project management is essential.
- Other info: Ideal for those who thrive in fast-paced, collaborative settings.
The predicted salary is between 48000 - 72000 £ per year.
As a Software Operations Manager you’ll be responsible for:
- Operational Management - Ensure critical SaaS, Cloud and installed software tools are delivered to a high-quality operational standard. Work with the wider Technology and Security team, Finance and Procurement Teams, Business Operations leads, and the People Team.
- Governance & Reporting - Support strategic contract management for critical software tools (e.g., AWS, GitHub, Docker), serving as a non-commercial point of contact for tools involving senior technical stakeholders.
- Innovation & Improvement - Identify, propose, and lead software improvement initiatives to streamline and optimize internal processes. Work in an agile environment, ensuring that requirements are captured, prioritised, and delivered by relevant teams.
- Business Case Development - Supporting development of comprehensive Business Cases, incorporating input from subject matter experts as needed. Review and challenge Business Cases to ensure alignment with best practices and measurable benefits.
- Communications - Actively manage stakeholders, identifying and managing relationships with and between internal and external stakeholders, communicating clearly and regularly with them.
- Business Planning - Work closely with Business and Finance Colleagues to ensure procurement excellence, maintaining proactive relationships with supplier technical contacts. You will play an active role in developing requirements for procurement agreements and integrating lessons learned into future contracts.
The Successful Candidate
- You will have extensive knowledge and significant experience of business management (procurement, planning and reporting), particularly managing the delivery of software tools and digital projects in a large/complex organisation.
- A track record of collaboration and operational delivery, including requirements gathering, problem solving, prioritising requests from multiple teams (including senior management), and managing critical suppliers through accurate Management Information and broader performance management.
- The ability to manage a large number of initiatives concurrently and in a timely manner, including when they are being delivered through others.
- Can demonstrate experience of driving effective decision making using accurate and concise data.
- Have experience in change and project management, encompassing agile approaches.
- Are familiar with the public sector and government processes.
- Can demonstrate administration, IT (particularly Google Sheets or Microsoft Excel) and support skills, with strong attention to detail.
- Can challenge colleagues in a clear and constructive manner.
Software Operations Manager employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Operations Manager
✨Tip Number 1
Familiarise yourself with the specific software tools mentioned in the job description, such as AWS, GitHub, and Docker. Understanding these platforms will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your experience with agile methodologies and how you've successfully managed multiple projects simultaneously. Be ready to share specific examples that highlight your problem-solving skills and ability to prioritise tasks effectively.
✨Tip Number 4
Brush up on your communication skills, especially in managing stakeholder relationships. Think of scenarios where you've successfully communicated complex information clearly and how that could apply to the Software Operations Manager role at StudySmarter.
We think you need these skills to ace Software Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational management, software tools delivery, and project management. Use specific examples that demonstrate your ability to manage multiple initiatives and collaborate with various teams.
Craft a Compelling Cover Letter: In your cover letter, address how your background aligns with the responsibilities of the Software Operations Manager role. Emphasise your experience with SaaS and cloud tools, as well as your skills in stakeholder management and business case development.
Showcase Your Achievements: Include quantifiable achievements in your application. For instance, mention any successful software improvement initiatives you led or how you optimised processes in previous roles. This will help illustrate your impact and effectiveness.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with agile methodologies, procurement excellence, and managing supplier relationships. Being prepared will help you convey your expertise confidently during the interview process.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Operational Management Skills
Be prepared to discuss your experience in managing SaaS and cloud tools. Highlight specific examples where you ensured high-quality operational standards and how you collaborated with various teams to achieve this.
✨Demonstrate Governance & Reporting Knowledge
Familiarise yourself with strategic contract management, especially for tools like AWS and GitHub. Be ready to explain how you've acted as a point of contact for senior technical stakeholders and how you managed relationships effectively.
✨Highlight Innovation & Improvement Initiatives
Think of instances where you identified and led software improvement initiatives. Discuss how you captured and prioritised requirements in an agile environment, showcasing your ability to streamline processes.
✨Prepare for Stakeholder Communication Scenarios
Expect questions about managing relationships with internal and external stakeholders. Prepare examples that demonstrate your communication skills and how you keep stakeholders informed and engaged throughout projects.
