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- Tasks: Guide potential foster carers through the recruitment process and provide excellent customer service.
- Company: Capstone Foster Care is an employee-owned agency dedicated to improving children's futures.
- Benefits: Enjoy flexible working, annual salary increments, generous holidays, and wellness perks.
- Why this job: Make a real impact in children's lives while enjoying a supportive and inclusive work culture.
- Qualifications: Experience in fostering or social care is a plus, but strong communication skills are essential.
- Other info: This part-time role offers hybrid working with a focus on employee wellbeing.
The predicted salary is between 24000 - 36000 £ per year.
Location: Hybrid working (must be commutable to Stoke Prior office)
Salary: Highly Competitive
This is a part time position - 22.5 hours Wednesday, Thursday, Friday. 2 days will be 9am - 5pm and 1 will be 10am - 7pm.
Capstone Foster Care is an independent fostering agency, helping our foster children build brighter futures. You will have the unique opportunity to work for a company that is owned by its employees, as an Employee Ownership Trust. Employee Ownership Trusts result in improved employee wellbeing, staff engagement and a sense of achievement. We are able to invest more in Learning and Development and pay all our staff annual salary increments.
As a Fostering Advisor you will be our first point of contact for people enquiring about becoming a foster carer. You will expertly guide them through our recruitment process, providing a positive and personal customer journey.
What We Are Looking For:
- Fostering/social care industry experience would be ideal but this is not essential
- Essential is the ability to work independently to schedule calls, take enquiries and provide excellent, informative customer service throughout the initial fostering enquiry
- Experience in sales or a targeted customer service role
- A warm, personable individual who can communicate with a vast cross section of our communities
- Ability to work from home
In Return We Offer:
- Annual salary increments
- Home based, flexible working allowing a work/life balance
- Excellent training and development opportunities
- Holidays starting from 27 rising to 30 days plus Bank Holidays plus an extra day for your birthday!
- Additional holiday purchase scheme
- Medical cash plan
- Foster Talk membership
- Employee Assistance membership
- Pension
- Wellbeing and fitness app membership
- Discounts across retailers and more
If this sounds like you, we would love to hear from you. Not only do we offer a great benefits package including an annual salary increment but also the training, support and development for you to excel in your role.
Safeguarding and promoting the welfare of children and young people is enshrined within Capstone Foster Care policy and practice. We expect our employees to share this commitment with us.
The successful applicant will be subject to a DBS application.
We are committed to fostering an inclusive and diverse workplace. We welcome and value individuals of all backgrounds and experiences, we are proud to be an equal opportunity employer.
You can view our Privacy Notice that sets out the rules we follow regarding how we use any personal information we collect about you and the rights you have relating to that use.
Contact Detail:
Capstone Foster Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fostering Advisor
✨Tip Number 1
Familiarise yourself with the fostering process and the specific needs of foster children. This knowledge will help you engage effectively with potential foster carers and demonstrate your commitment to their journey.
✨Tip Number 2
Network within the social care community. Attend local events or online forums related to fostering and social care to meet professionals in the field. This can provide valuable insights and connections that may benefit your application.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully handled inquiries or provided support in previous roles. Being personable and warm is key, so think about how you can convey this during any interactions.
✨Tip Number 4
Research Capstone Foster Care's values and mission. Understanding their commitment to employee ownership and child welfare will allow you to align your responses and show that you're a great fit for their culture.
We think you need these skills to ace Fostering Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Fostering Advisor. Highlight your relevant experience in customer service or social care, even if it's not directly related to fostering.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to work independently, schedule calls, and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the fostering process. Mention any relevant experience and how it has prepared you for this role.
Highlight Your Soft Skills: In your application, focus on your interpersonal skills, warmth, and ability to communicate effectively with diverse communities. These traits are essential for a Fostering Advisor and should be evident in your writing.
How to prepare for a job interview at Capstone Foster Care
✨Show Your Passion for Fostering
Make sure to express your genuine interest in fostering and helping children. Share any personal experiences or motivations that led you to apply for this role, as it will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Since you'll be guiding potential foster carers through the recruitment process, highlight your experience in customer service. Prepare examples of how you've provided excellent support in previous roles, especially in challenging situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and interpersonal skills. Think of scenarios where you had to communicate effectively or resolve conflicts, and be ready to discuss how you handled them.
✨Research Capstone Foster Care
Familiarise yourself with Capstone Foster Care's mission, values, and recent initiatives. Showing that you understand their commitment to safeguarding and promoting the welfare of children will demonstrate your alignment with their goals.
