Senior Network Engineer (Cisco)

The Senior Network Engineer's role within the global network team is to design, build, implement and manage networks across the enterprise. This includes planning, installing, configuring, maintaining, supporting and optimising all network hardware and data circuits. This person will also manage network incident and change queues, troubleshoot network performance issues, as well as analyse network traffic and provide capacity planning guidance and solutions.

Design & Planning

• Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts
• Perform network design and capacity planning
• Develop and maintain network standards that comply with NIQ network security policy
• Develop and implement policies for network asset management, including network maps, hardware inventories and related documentation
• Plan and implement any improvement, modification, or replacement of network infrastructure components
• Provide DDI (DHCP, DNS and IPAM) expertise and support
• Identify and deploy tools to test network performance and provide network performance metrics and reports

Operational Management

• Monitor and analyse network performance across the organization's WAN, LANs, and wLAN deployments, providing performance metrics and reports as required, and identifying/remediating network performance bottlenecks
• Configure, manage and upgrade as appropriate all network hardware and equipment, including routers, switches and wireless access points
• Network asset management, including maintenance of network toolsets, maps, hardware inventories and related documentation
• Day to day management of the network utilizing IaC (Infrastructure as Code) methodologies
• Recommend, schedule, and perform network improvements, upgrades, and repairs
• Provide guidance to junior members of the team

Qualifications

• Extensive hands-on technical knowledge of Cisco network hardware, network protocols and standards
• Strong analytical skills, able to investigate faults and complex network issues and perform cause analysis
• Expertise with network automation tools including Ansible, Python, Nautobot, Jason, Cisco DNA Center
• Experience with network management, monitoring and analysis tools including Solarwinds, Netflow, Telemetry, Wireshark and ThousandEyes
• Keen stakeholder management, able to begin projects by identifying stakeholders, understanding roles in the project, identifying project-related expectations, and, relative to other stakeholders, confirming common expectations while resolving expectations that are in conflict
• Documentation authoring skills in order to both update existing documentation and to create detailed handover documents on completion of any network projects
• Ability to prioritise effectively and execute tasks in high-pressure situations
• Ability to present complex technical information to non-technical audiences

Experience

• Minimum of 5 years' experience as a network engineer
• Minimum of 3 years' experience as a senior network engineer in a team-leadership position, or technical subject matter expert in one or more network areas
• Working in dispersed, global teams
• Experience of working in an ITIL environment and be familiar with standard ITIL practices e.g. Incident, Change, Problem, Continual Service Improvement etc.
• Experience of working within The Scaled Agile Framework, or SAFe, methodology would be desirable
• The ability to build and maintain strong working relationships with other technical teams, including internal infrastructure teams and external service providers, vendors and partners
• Experience mentoring and providing leadership to junior team members would be desirable
• Experience of working with Equinix Service Provider and Equinix ECX (Cloud Exchange Services) would be desirable

Certifications:

• A current certification in the following is required: Cisco Certified Network Professional Routing and Switching (CCNP) certification
• A current certification in either of the following is desirable: Cisco Certified Internetworking Expert Routing and Switching (CCIE) certification, Cisco Certified Network Professional Data Centre (CCNP) certification

Additional Information

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.