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- Tasks: Manage Klaviyo accounts and drive client success through email marketing.
- Company: Prospa is a leading team of e-commerce experts focused on growing DTC brands.
- Benefits: Enjoy hybrid working, vibrant office culture, and regular team events.
- Why this job: Join a passionate team dedicated to e-commerce growth and personal development.
- Qualifications: 1+ years of CRM experience and strong analytical skills required.
- Other info: Structured training programmes are available to fuel your growth.
The predicted salary is between 28800 - 48000 £ per year.
We’re building the next generation of leading E-commerce brands. At Prospa, we’ve spent the last 5 years developing a leading team of e-commerce experts. With 40+ exciting DTC brands in our client base, our mission is to drive growth and profitability for 7-figure E-commerce brands through creative and profit-focused marketing.
CRM plays a key role in retention strategy, giving opportunity to scale some of the UK’s most exciting DTC brands. In this role, you’ll manage Klaviyo accounts, communicate with clients via Slack and Google Meet whilst working alongside a designated graphic designer.
We offer hybrid working (2 days from home), a vibrant office culture, and regular team events to celebrate successes. Training is central to our ethos—we invest heavily in team development with structured programmes designed to fuel your growth.
We’re seeking an A-player to own their CRM accounts and drive client success:
- Take complete ownership of project management and delivery of all email clients
- Execute research during client onboarding & account development
- Implement testing strategies across Klaviyo flows and campaigns
- Complete in-depth monthly data reports
1+ CRM experience is essential. Previous management experience is essential. Strong analytical skills & data management are vital. Passionate about E-commerce and brand growth.
Contact Detail:
Prospa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote CRM Executive
✨Tip Number 1
Familiarise yourself with Klaviyo and its features. Since you'll be managing Klaviyo accounts, understanding its functionalities and best practices will give you a significant edge during interviews.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive decisions in previous roles. Be ready to discuss specific metrics or campaigns that demonstrate your impact on client success.
✨Tip Number 3
Engage with the e-commerce community online. Join relevant forums or social media groups to stay updated on trends and challenges in the industry, which can help you speak knowledgeably about the sector during your interview.
✨Tip Number 4
Prepare to discuss your project management experience in detail. Think of specific projects where you took ownership and how you ensured successful delivery, as this aligns closely with the responsibilities of the role.
We think you need these skills to ace Remote CRM Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM and e-commerce. Emphasise any previous management roles and analytical skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for e-commerce and brand growth. Mention specific examples of how you've driven client success in previous roles, particularly in managing CRM accounts.
Showcase Your Analytical Skills: In your application, provide examples of how you've used data to inform decisions or improve processes. Highlight any experience with Klaviyo or similar platforms, as this is crucial for the role.
Highlight Team Collaboration: Since the role involves working closely with clients and a graphic designer, mention any past experiences where you successfully collaborated with teams. This will demonstrate your ability to thrive in a vibrant office culture.
How to prepare for a job interview at Prospa
✨Show Your Passion for E-commerce
Make sure to express your enthusiasm for the e-commerce industry during the interview. Share any personal experiences or insights you've gained, as this will demonstrate your genuine interest in the field and align with Prospa's mission.
✨Highlight Your CRM Experience
Since 1+ years of CRM experience is essential, be prepared to discuss specific examples of how you've successfully managed CRM accounts in the past. Focus on your familiarity with Klaviyo and any successful campaigns you've executed.
✨Prepare for Data-Driven Questions
Given the importance of strong analytical skills, anticipate questions related to data management and reporting. Be ready to explain how you've used data to drive decisions and improve client outcomes in previous roles.
✨Demonstrate Team Collaboration Skills
As you'll be working closely with clients and a graphic designer, it's crucial to showcase your ability to collaborate effectively. Share examples of how you've successfully worked in teams, especially in remote settings, to achieve common goals.
