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- Tasks: Engage with clients, manage projects, and deliver tailored solutions in a fast-paced environment.
- Company: GLG connects clients to a vast network of experts for invaluable insights across various fields.
- Benefits: Enjoy a collaborative culture, robust training, and opportunities for career growth and mentorship.
- Why this job: Join a dynamic team, develop essential business skills, and make a real impact for clients.
- Qualifications: Bachelor's degree required; 0-3 years in client-facing roles; strong communication and problem-solving skills.
- Other info: Flexible hours may be needed based on client demands.
The predicted salary is between 30000 - 42000 £ per year.
GLG is seeking German Speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific Responsibilities Include (but Are Not Limited To):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
- Upholding GLG’s compliance framework and embracing our company values.
As An Associate, You Will Have The Opportunity To:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
An Ideal Candidate Will Have The Following:
- Bachelor's degree or higher (required).
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively, while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.
About GLG / Gerson Lehrman Group: GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Service - Global PSF - German Speakers
✨Tip Number 1
Familiarise yourself with GLG's Insight Network and the types of clients they serve. Understanding their business model and client needs will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 2
Brush up on your German language skills, especially in a professional context. Being able to communicate fluently and confidently in German will set you apart from other candidates and show your commitment to the role.
✨Tip Number 3
Network with current or former GLG employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you prepare better for interviews.
✨Tip Number 4
Demonstrate your critical thinking and problem-solving skills through examples in your discussions. Prepare scenarios where you've successfully navigated challenges, as this aligns with the qualities GLG values in their Associates.
We think you need these skills to ace Associate, Service - Global PSF - German Speakers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, sales, or account management. Emphasise any skills that align with the job description, such as critical thinking and communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your natural curiosity and competitive spirit, and provide examples of how you've excelled in similar environments.
Highlight Language Proficiency: Since this role requires German-speaking skills, ensure you clearly state your proficiency level in German. If applicable, include any experiences where you used your language skills in a professional setting.
Showcase Problem-Solving Skills: In your application, provide specific examples of how you've demonstrated critical thinking and creative problem-solving in past roles. This will help illustrate your ability to thrive in a fast-paced environment.
How to prepare for a job interview at Job Traffic
✨Show Your Curiosity
Demonstrate your natural curiosity during the interview. Ask insightful questions about GLG's services and how they engage with clients. This shows that you're genuinely interested in the role and eager to learn.
✨Highlight Your Communication Skills
Since the role involves fast-paced communication, be prepared to showcase your excellent communication skills. Use clear and concise language when answering questions, and provide examples of how you've successfully communicated in previous roles.
✨Emphasise Team Collaboration
GLG values a team-oriented environment, so share experiences where you collaborated effectively with others. Discuss how you contributed to team success and how you handle feedback and coaching from colleagues.
✨Prepare for Problem-Solving Scenarios
Expect to discuss how you approach problem-solving. Prepare examples that highlight your critical thinking skills and creativity in overcoming challenges, especially in client-facing situations.
