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- Tasks: Assist in managing daily kitchen operations and support team development.
- Company: Join Pasta Evangelists, a vibrant cloud kitchen dedicated to delicious pasta.
- Benefits: Enjoy competitive pay, monthly bonuses, free products, and growth opportunities.
- Why this job: Be part of a dynamic team, enhance your skills, and make customers happy!
- Qualifications: Experience in fast-paced kitchens, strong communication skills, and a passion for quality.
- Other info: Flexible hours from 10am to 2am, with regular team socials.
Department: Takeaway
Location: Cloud Kitchen - St Albans
Compensation: £12.50 - £13.50 / hour
Description
Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees.
Opening hours: from 10.00am to 2.00am from Monday to Sunday
What you'll do at Pasta Evangelists:
- Attend meetings when required
- Embrace and embed new changes in PE systems and processes.
- Help the Team Leader to train the new starters according to the company guidelines.
- Coaching and supporting team members in their development.
- Highlights high performing individuals.
- Track team absences and report them to your Team Leader.
- Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required.
- Help to create a customer focused environment.
- Manage and report all customer complaints (including food poisoning and Foreign body allegation) in line with company policy.
- Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
- Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
- Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets.
- Train the team on all new products enabling them to drive sales.
- Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
- Review all daily paperwork to ensure compliance and report to the Team Leader where necessary.
Who you are:
- You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
- You are customer-focused, and enjoy interacting with customers.
- You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them!
- You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
- You are hugely detailed oriented and don’t ever cut corners.
- You love working in a team and helping to manage other chefs in the kitchen!
- You can clearly communicate both verbally and in writing.
- A pasta lover!
What we can offer:
- £12.5 per hour - £13.5 per hour from midnight onwards
- Monthly bonus according to site performance
- Join a dynamic, fast-moving & diverse team
- Regular team socials
- Free Pasta Evangelists products
- Referral Scheme bonus
- Cycle to work scheme
- Development Opportunities - you can grow inside the business
Assistant Team Leader employer: Pasta Evangelists
Contact Detail:
Pasta Evangelists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Team Leader
✨Tip Number 1
Familiarise yourself with the specific food safety and hygiene regulations relevant to the role. Being knowledgeable about these standards will not only help you in the interview but also demonstrate your commitment to maintaining high-quality kitchen practices.
✨Tip Number 2
Showcase your experience in a fast-paced kitchen environment by preparing examples of how you've successfully managed changing priorities. This will highlight your adaptability and ability to thrive under pressure, which is crucial for the Assistant Team Leader role.
✨Tip Number 3
Emphasise your customer service skills during any interactions with us. Since the role involves creating a customer-focused environment, sharing specific instances where you've enhanced customer satisfaction can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate team members. As an Assistant Team Leader, you'll be expected to coach and support others, so having a clear understanding of your approach to team dynamics will be beneficial.
We think you need these skills to ace Assistant Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced kitchen or food retail environments. Emphasise any roles where you assisted in team management, customer service, or compliance with health and safety regulations.
Craft a Strong Cover Letter: In your cover letter, express your passion for food and customer service. Mention specific examples of how you've solved problems in previous roles and how you can contribute to creating a customer-focused environment at Pasta Evangelists.
Highlight Teamwork Skills: Since the role involves coaching and supporting team members, be sure to include examples of your teamwork skills. Discuss how you've motivated others and contributed to a positive team dynamic in past positions.
Showcase Attention to Detail: Given the importance of compliance with health, safety, and food hygiene regulations, provide examples that demonstrate your attention to detail. This could include experiences where you ensured quality standards were met or improved processes in your previous jobs.
How to prepare for a job interview at Pasta Evangelists
✨Show Your Passion for Food
As a pasta lover, make sure to express your enthusiasm for food during the interview. Share your experiences in the kitchen and how they have shaped your understanding of food quality and customer satisfaction.
✨Demonstrate Team Leadership Skills
Highlight any previous experience you have in coaching or supporting team members. Discuss specific examples where you helped others develop their skills or resolve issues, showcasing your ability to lead by example.
✨Understand Health and Safety Regulations
Familiarise yourself with food safety and health regulations relevant to the kitchen environment. Be prepared to discuss how you would ensure compliance and handle any potential issues that may arise.
✨Prepare for Customer Interaction Scenarios
Since the role involves managing customer complaints, think of examples where you've successfully resolved customer issues in the past. This will demonstrate your customer-focused mindset and problem-solving abilities.
