TEAM MEMBER (18 HOURS)

TEAM MEMBER (18 HOURS)

London Part-Time No home office possible
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At a Glance

  • Tasks: Join our team to create amazing customer experiences and keep the store running smoothly.
  • Company: Oliver Bonas is a vibrant retail brand focused on creativity, collaboration, and kindness.
  • Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
  • Why this job: Be part of a fun, positive environment that values teamwork and personal growth.
  • Qualifications: Great people skills, excellent customer service, and a positive attitude are essential.
  • Other info: We encourage applications from diverse backgrounds, especially Black, Asian & Mixed Heritage communities.

We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.

In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.

A Bit About Us … At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More About The Role … OB Team Members will:

  • Provide a great experience to every customer.
  • Maintain excellent product knowledge.
  • Have strong, consistent communication with the team.
  • Participate in all training opportunities provided and contribute positively to team sessions.
  • Embrace ownership of tasks, setting a good example for the rest of the team.
  • Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
  • Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
  • Support other stores where needed.
  • Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
  • Be aware of store and company product best-sellers to support sales growth.

Bonas Benefits:

  • Generous employee discount up to 60% off all OB products.
  • Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support.
  • Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service.
  • Annual discretionary profit related bonus scheme.
  • Auto-enrolment into our pension plan.
  • Refer a Friend incentive.
  • Enhanced maternity, paternity, adoption and shared parental leave.
  • Equity, Diversity and Inclusivity Voice network and EDI team.
  • Mental Health First Aider support.
  • Education and support through 360L eLearning platform.
  • Free refreshments and treats in store.

What We Look For:

  • Great people skills.
  • Excellent customer service.
  • Organisation skills and multi-tasking ability.
  • Positivity, vibrancy and ready to take on anything.
  • Someone who’s kind, helpful and considerate towards customers and team members alike.
  • Resourcefulness and someone who’s looking for opportunities to learn more.

Equality, Diversity & Inclusion At OB: At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

TEAM MEMBER (18 HOURS) employer: Oliver Bonas

At Oliver Bonas, we pride ourselves on fostering a vibrant and inclusive work culture where creativity and collaboration thrive. As a Team Member in Balham, you'll enjoy generous benefits such as up to 60% off products, flexible holiday, and access to mental health support, all while being part of a team that values kindness and positivity. With opportunities for personal growth and a commitment to equity and diversity, working with us means being part of a community that truly cares about its people and customers.
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Contact Detail:

Oliver Bonas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land TEAM MEMBER (18 HOURS)

✨Tip Number 1

Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, express how much you enjoy helping people and creating positive experiences.

✨Tip Number 2

Familiarise yourself with Oliver Bonas products and values before applying. This will not only help you stand out but also demonstrate your genuine interest in the brand and its mission.

✨Tip Number 3

Highlight your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This aligns perfectly with OB's emphasis on collaboration and positivity.

✨Tip Number 4

Be prepared to discuss your availability and flexibility during the application process. Since the role requires working key days, showing that you're adaptable can make you a more attractive candidate.

We think you need these skills to ace TEAM MEMBER (18 HOURS)

Excellent Customer Service
Strong Communication Skills
Teamwork and Collaboration
Organisational Skills
Multi-tasking Ability
Positivity and Vibrancy
Resourcefulness
Product Knowledge
Adaptability
Attention to Detail
Problem-Solving Skills
Time Management
Health and Safety Awareness
Housekeeping Standards Maintenance

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Oliver Bonas's values and culture. Highlight how your personal values align with their principles of 'Work Hard, Play Hard & Be Kind' in your application.

Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Team Member role. Emphasise your customer service experience, teamwork abilities, and any previous retail experience.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you embody the qualities they are looking for, such as positivity, resourcefulness, and excellent people skills.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and easy to read.

How to prepare for a job interview at Oliver Bonas

✨Show Your People Skills

As a Team Member, you'll be working closely with customers and colleagues. Make sure to highlight your excellent communication skills and any previous experience in customer service during the interview.

✨Emphasise Teamwork

Oliver Bonas values collaboration and teamwork. Be prepared to discuss examples of how you've worked effectively in a team setting and contributed positively to group dynamics.

✨Demonstrate Positivity and Resourcefulness

The company looks for individuals who are vibrant and ready to take on challenges. Share instances where you've approached tasks with a positive attitude and found creative solutions to problems.

✨Know the Brand and Its Values

Familiarise yourself with Oliver Bonas's values of 'Work Hard, Play Hard & Be Kind'. During the interview, express how these values resonate with you and how you can embody them as a Team Member.

TEAM MEMBER (18 HOURS)
Oliver Bonas
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