Regional Property and Maintenance Manager

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

We are currently recruiting for a Regional Property and Maintenance Manager to join Hand Picked Hotels, to be responsible for our hotels in the Midlands and the North.

About the Role

As the Regional Property & Maintenance Manager, you will lead by example and ensure that the Maintenance Team are motivated and inspired to consistently deliver exceptional service, putting the guest at the heart of all activities. Being responsible and taking ownership of the safety and security of the hotels and all of its guests will be a key part of this role, including maintaining accurate health and safety records. The role will involve recruiting, training and coaching a highly motivated team who can maintain the hotels to a consistent level. Monitoring and improving delivery of company brand standards and standard operating procedures will also be essential. You must be able to work under pressure and meet tight deadlines. Making clear, confident decisions will be second nature to you, consulting with others where needed to ensure you all reach the same goals. A good understanding of business financials including labour costs, stock control, forecasting and budgets is required. Most of all, we want you to be inspired, have fun and enjoy being part of our Passionate Hand Picked Team.

About you:

To be considered for this role, you will ideally have current multi-site hotel Maintenance management experience within a 4 or 5 star luxury hotel group. You should be confident with all aspects of the Hotels Maintenance administration, particularly regarding Health & Safety, and have a good all-round knowledge of maintenance, keeping the hotel looking immaculate and in excellent working condition. Proven experience of training and coaching colleagues is essential, as is the ability to motivate others to be their best. You will excel at building rapport with colleagues and guests. Most importantly, you will have a professional, organised and friendly approach, able to anticipate our guests' needs and create memories.

Company Benefits

• A highly competitive salary of £55,945 per year plus generous car allowance.
• This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
• Company pension scheme with a generous employer contribution.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, supported by our learning and development team.
• £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.