Global Commercialisation Launch Lead

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Position Summary

As the specialty market evolves with a focus on global rather than regional launches, there is an increasing need for small to mid-sized pharmaceutical companies to launch products in a more integrated manner across multiple countries or regions. An integrated solution in the US/EU markets is particularly attractive to biotech companies, as they seek service providers capable of offering a comprehensive suite of services. Additionally, these companies are increasingly outsourcing, seeking an extension of their in-house capabilities and opting for more integrated outsourcing solutions, which they believe accelerates their time to market. Cencora expanded its business with small to medium companies in the US and Europe, with the goal of creating an integrated model to meet these needs. Our "Innovations to Market" strategy positions Cencora as a forward-thinking leader in the industry, focused on growing this business segment within Cencora's International Business Group (IBG) and Global Pharma Services (GPS) covering various commercialization offerings including regulatory, market access, Pharmacovigilance, distribution, logistics and Patient services.

Key Responsibilities

• Lead the Customer experience model for small to mid size customers and ensure the customer is receiving a seamless centralized launch experience while also managing internal Cencora stakeholders.
• Own and refine the Product Launch Process developing area expertise within Cencora to create a Centre of Excellence for Product Launch, primarily centred around the SMID biotech customer.
• Define and lead the deployment phase of a SMID product launch in a single or multiple markets, identifying and assigning subject matter expertise as required.
• Take a hands-on approach to being the single point of customer contact for the delivery phase of a product launch.
• Coordinate across Cencora SME and functional teams (including Market Access, Quality, Regulatory Affairs, Pharmacovigilance, Logistics, Legal, Patient Services, and Sales & Marketing) in partnership with the Enterprise Project Manager to create and execute the product launch plan.
• Establish key performance indicators to measure success, such as time to market and customer satisfaction.
• Guide internal and external cross-functional teams to ensure alignment with business objectives, regulatory standards, and quality requirements, while fostering a culture of innovation and continuous improvement.
• Work closely with senior leadership to understand business objectives, define integration goals, and develop a comprehensive roadmap to align various BUs' processes.
• Lead and mentor cross-functional teams to implement process improvements, ensuring that projects are executed on time, within scope, and in alignment with business objectives.

Required Skills

• Expert in brand/product launch (10+ deals end to end) specific to market.
• Proven track record of successfully leading and managing complex cross-functional projects within the pharmaceutical or healthcare industry.
• Demonstrated success in launching new products into the US or Europe/global from a pharma perspective and with a manufacturer/consultant/supplier profile.
• Broad knowledge of brand/product launch across all global markets.
• In-depth understanding of the US or European pharmaceutical landscape, including market access, quality, regulatory affairs, pharmacovigilance, compliance, distribution, 3PL, patient services, and sales & marketing.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with individuals at all levels of the organization.
• Exceptional leadership and mentoring skills.
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
• Familiar with project management tools, methodologies and software as well as solid computer skills.
• Inquisitive and Proactive.
• Language Fluency in English is key and one other European Language is a strong plus.

Experience

Normally requires a minimum of fifteen (15) years related and progressively responsible experience within the pharmaceutical and healthcare industry, with at least 5+ years spent in a launch position at a manufacturer.

Travel

It is estimated that the role requires approximately 25-50 % of travel.

Qualifications

Master’s degree in business management, Pharmacy degree, engineering degree or a related field.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.