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- Tasks: Engage with customers via phone, email, and letter to provide insurance solutions.
- Company: Riviera Insurance Services is a leading provider of diverse insurance policies across the UK.
- Benefits: Enjoy 22 days holiday, employee assistance, training, and a generous bonus structure.
- Why this job: Join a supportive team focused on integrity and exceptional customer service in a vibrant location.
- Qualifications: Proven sales ability and a passion for helping customers are essential.
- Other info: We are a disability-aware company committed to inclusivity.
The predicted salary is between 28800 - 48000 £ per year.
Join our dynamic team in Torquay! Are you a customer-focused individual looking for a rewarding career in insurance? Riviera Insurance Services is seeking a talented Insurance Sales Advisor to join our growing team.
As an Insurance Sales Advisor, you will be responsible for:
- Handling enquiries professionally via phone, letter, or email.
- Accurately present information gathered to insurers for comprehensive and competitive rates.
- Adhere to company procedures and maintain regulatory standards.
- Issue policy documentation, update records, and handle mid-term adjustments and claims.
Benefits include:
- 22 Days holiday, in addition to Bank Holidays.
- Employee Assistance Programme.
- Comprehensive induction and training plan.
- Annual Appraisals and salary reviews.
- Generous and achievable bonus structure.
Riviera Insurance Group specialises in business, taxi and personal insurance policies serving the whole of the UK. Based in Torquay, we have taken our name from the stunning coastline of Torbay’s English Riviera. Annually, the Riviera Group services over 30,000 policyholders and writes over 20 million pounds in insurance premiums, whilst continuing to deliver exceptional customer service. We are also a disability-aware company, committed to providing inclusive services and a welcoming environment for all. At our very core, we are a business with integrity, where customer service is ingrained in our culture.
Proven sales ability is essential.
Insurance Sales Adviser (Permanent) employer: Riviera Insurance Services Limited
Contact Detail:
Riviera Insurance Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Sales Adviser (Permanent)
✨Tip Number 1
Familiarise yourself with the insurance industry, especially the types of policies offered by Riviera Insurance Services. Understanding business, taxi, and personal insurance will help you engage confidently with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your communication skills, as you'll be handling enquiries via phone, email, and letter. Role-play scenarios with friends or family to improve your ability to present information clearly and professionally, which is crucial for this role.
✨Tip Number 3
Research Riviera Insurance Group's values and customer service approach. Be prepared to discuss how your personal values align with theirs, particularly their commitment to integrity and inclusivity, as this will show that you're a good cultural fit for the team.
✨Tip Number 4
Network with current or former employees of Riviera Insurance Services on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, and may even lead to a referral, increasing your chances of landing the job.
We think you need these skills to ace Insurance Sales Adviser (Permanent)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of an Insurance Sales Adviser. Familiarise yourself with the skills required, such as customer service and sales ability, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in sales or customer service. Use specific examples that demonstrate your ability to handle enquiries and provide excellent service, as these are key aspects of the role.
Showcase Your Skills: Make sure to highlight your communication skills, attention to detail, and ability to work under pressure. These traits are essential for accurately presenting information to insurers and managing policy documentation.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work at Riviera Insurance Services and how your values align with their commitment to integrity and customer service.
How to prepare for a job interview at Riviera Insurance Services Limited
✨Showcase Your Customer Service Skills
As an Insurance Sales Adviser, you'll need to demonstrate your ability to handle enquiries professionally. Prepare examples from your past experiences where you provided excellent customer service, whether over the phone, via email, or in person.
✨Understand the Insurance Industry
Familiarise yourself with basic insurance concepts and terminology. Being able to discuss different types of policies and how they work will show your potential employer that you're serious about the role and have done your homework.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to simulate handling customer enquiries. Practice responding to common questions or objections a customer might have, showcasing your sales ability and problem-solving skills.
✨Highlight Your Integrity and Team Spirit
Riviera Insurance Services values integrity and teamwork. Be ready to share examples of how you've worked collaboratively in a team setting and how you uphold ethical standards in your work.
