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- Tasks: Support communities by managing housing and engaging with residents daily.
- Company: Join Home Group, a dedicated team focused on improving living environments.
- Benefits: Enjoy 34 days leave, health cash plan, discounts, and flexible working options.
- Why this job: Make a real impact in communities while developing your career in housing management.
- Qualifications: Experience in housing management and a Letting Agent Qualification are essential.
- Other info: Hybrid role with travel across Scotland; must have a vehicle for business use.
The predicted salary is between 32000 - 44800 £ per year.
Location: Glasgow with possible travel throughout Scotland
Type: Permanent, Full Time (37.5 hpw)
Salary: £32,000 pa plus benefits including Health Cash Plan
About the Role: This is an excellent opportunity for an experienced Mid-Market Housing Manager to join Home Group's dedicated housing team. As a Housing Manager, you will be the face-to-face support for our communities, delivering excellent service and engaging with residents to improve their living environments.
Key Responsibilities:
- Engage with customers and the community through visibility and proactive estate management.
- Manage multiple patches and neighborhoods, supported by Housing Assistants.
- Handle arrears, voids, and anti-social behaviour, ensuring KPI targets are met.
- Coordinate with legal partners regarding tribunal cases and liaise with stakeholders and local authorities.
- Conduct estate inspections, engage with contractors, and perform safety and compliance checks.
- Support factored owners and collaborate with the Factored Housing Manager as needed.
About You:
- Experience in housing management, understanding of housing law, and familiarity with Universal Credit preferred.
- Letting Agent Qualification required, with at least one year's experience preferred.
- Organized, proactive, with a positive attitude and excellent customer service skills.
- Resilient, confident in working with external partners, and able to handle challenging situations.
- Ability to work primarily in the community, with some office and home working.
Additional Information:
- This role is hybrid, with an average of 3 days in community patches in Glasgow.
- Flexible working hours and occasional evening work are required.
- Must have a vehicle insured for business purposes; mileage paid.
- Standard DBS check required; paid for by us.
Our Team: You will join Wendy and a passionate, supportive team committed to making a difference in our communities.
Benefits:
- 34 days leave, increasing to 39, with options to buy more and time off for volunteering.
- Health Cash Plan covering dental, optical, prescriptions, and more.
- High street discounts, career development opportunities, and wellbeing support.
Note: Due to sponsorship limits, we cannot currently offer sponsorship to external candidates.
Housing Manager - Private Sector employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager - Private Sector
✨Tip Number 1
Familiarise yourself with the local housing laws and regulations in Scotland. Understanding the legal framework will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in Glasgow. Attend local housing events or join relevant online forums to connect with others and gain insights into the community's needs.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed challenging situations in previous roles. Highlight your problem-solving skills and ability to engage with residents effectively.
✨Tip Number 4
Research Home Group’s values and recent initiatives. Being able to align your personal values with theirs during the interview will show that you are a good cultural fit for the team.
We think you need these skills to ace Housing Manager - Private Sector
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management and customer service. Use specific examples that demonstrate your ability to engage with communities and manage multiple patches effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and your understanding of housing law. Mention your Letting Agent Qualification and how your proactive attitude aligns with the role's responsibilities.
Highlight Relevant Skills: In your application, emphasise skills such as organisation, resilience, and the ability to handle challenging situations. Provide examples of how you've successfully managed arrears or dealt with anti-social behaviour in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Home Group
✨Show Your Community Engagement Skills
As a Housing Manager, you'll be the face of the community. Be prepared to discuss your previous experiences in engaging with residents and improving their living environments. Share specific examples of how you've successfully managed community relationships.
✨Demonstrate Your Knowledge of Housing Law
Understanding housing law is crucial for this role. Brush up on relevant legislation and be ready to discuss how you've applied this knowledge in past positions. This will show your potential employer that you are well-prepared and knowledgeable.
✨Highlight Your Problem-Solving Abilities
The role involves handling challenging situations like arrears and anti-social behaviour. Prepare to share examples of how you've effectively resolved conflicts or issues in previous roles, showcasing your resilience and proactive approach.
✨Prepare for Questions on Team Collaboration
You'll be working closely with Housing Assistants and external partners. Think about times when you've successfully collaborated with others to achieve common goals. This will demonstrate your ability to work as part of a team and manage multiple stakeholders.
