Pets at Home Retail | Deputy Store Manager
Pets at Home Retail | Deputy Store Manager

Pets at Home Retail | Deputy Store Manager

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the store team and manage daily operations for an engaging pet care experience.
  • Company: Join Pets at Home, a top UK pet care business dedicated to helping local pet owners.
  • Benefits: Enjoy perks like annual bonuses, 28 days paid leave, and discounts on pet products.
  • Why this job: Be part of a fun, community-focused environment while making a difference in pets' lives.
  • Qualifications: 1 year of retail management experience and a passion for delivering exceptional results required.
  • Other info: Flexible shifts, comprehensive training, and a beautiful location near Sussex countryside.

The predicted salary is between 24000 - 36000 £ per year.

Deputy Store Manager Horsham Who are we? Were Pets at Home, one of the UKs leading pet care businesses. If youre passionate about pets, youll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions. Whats the role? Were looking for aDeputy Store Managerto join our team inHorsham. As the Deputy Store Manager, youll work closely with the Store Manager to oversee the stores day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, youll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. Your key responsibilities will include: Inspiring and leading your team to create a fun, engaging, and customer-focused environment. Driving sales performance and achieving key KPIs. Overseeing store operations, including recruitment, stock management, and compliance with health and safety. Acting as Duty Manager when the Store Manager is unavailable. Leading by example and contributing to the stores overall success. Well provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets. Who are we looking for? Wed love to hear from you if you: Have at least1 year of management experiencein a retail environment. Are passionate about retail and delivering exceptional results. Are flexible to work a7-day shift pattern, including weekends and bank holidays. Have excellent communication and leadership skills to engage and inspire your team. Are ready to commit to6 months of training, covering customer service, health and safety, and pet care. About Our Pet Care Centre Our Pet Care Centre inHorshamis located in a well-connected retail area, surrounded by amenities that make it a great place to work. Withfree on-site parkingand nearbytransport options, including Horsham railway station and regular bus services, commuting is simple and convenient. The area boasts a mix of shops, cafes, and eateries, along with green spaces likeHorsham Park, offering a relaxing escape during breaks or after work. Nestled on the edge of the beautifulSussex countryside, our store provides an inspiring location to work. Join our enthusiastic team and contribute to improving the lives of pets and their owners every day! Benefits We reward our management team with a comprehensive package designed to support your well-being, including: Annual bonusopportunities. 28 days paid leave, rising to 33 days after 2 years (including bank holidays). Your birthday offto celebrate in style. Life assuranceworth 4x your annual salary. A4% company pension contribution. Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products. Join Us! Pets just see peoplethey dont discriminate, and neither do we.We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills dont perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team. Dont waitapply now! We may close the vacancy early due to high interest. JBRP1_UKTJ

Pets at Home Retail | Deputy Store Manager employer: Pets at Home Retail

At Pets at Home, we pride ourselves on being a leading employer in the pet care industry, offering a vibrant work culture in our Horsham Pet Care Centre. With comprehensive training and development opportunities, a supportive management team, and a range of benefits including annual bonuses and generous leave policies, we empower our employees to thrive while making a meaningful impact on the lives of pets and their owners. Our convenient location, surrounded by amenities and beautiful green spaces, ensures that your work environment is both enjoyable and inspiring.
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Contact Detail:

Pets at Home Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pets at Home Retail | Deputy Store Manager

✨Tip Number 1

Familiarize yourself with the core values and mission of Pets at Home. Understanding their commitment to pet care and community engagement will help you align your answers during the interview and demonstrate your passion for the role.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Highlight specific instances where you inspired your team or improved sales performance.

✨Tip Number 3

Research common challenges faced in retail management, especially in pet care. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate.

✨Tip Number 4

Be ready to discuss your flexibility regarding the 7-day shift pattern. Showing that you are adaptable and willing to work weekends and bank holidays will demonstrate your commitment to the role.

We think you need these skills to ace Pets at Home Retail | Deputy Store Manager

Leadership Skills
Customer Service Excellence
Sales Performance Management
Team Motivation
Stock Management
Health and Safety Compliance
Communication Skills
Problem-Solving Skills
Recruitment Experience
Flexibility in Shift Patterns
Performance Management
Retail Management Experience
Training and Development Skills
Community Engagement

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Deputy Store Manager position. Tailor your application to highlight your relevant experience in retail management.

Show Your Passion for Pets: Since Pets at Home is focused on pet care, make sure to express your passion for pets in your application. Share any personal experiences or stories that demonstrate your love for animals and commitment to their well-being.

Highlight Leadership Skills: Emphasize your leadership and communication skills in your CV and cover letter. Provide specific examples of how you have inspired and managed a team in previous roles, especially in a retail environment.

Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the values and culture of Pets at Home. Use keywords from the job description and ensure your documents are clear, concise, and free of errors before submitting them through our website.

How to prepare for a job interview at Pets at Home Retail

✨Show Your Passion for Pets

Make sure to express your love for pets during the interview. Share personal stories or experiences that highlight your commitment to animal care, as this aligns with the company's values and mission.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you inspired your team, drove performance, or handled challenges effectively.

✨Understand Retail Operations

Familiarize yourself with key retail operations such as stock management, customer service, and health and safety compliance. Be ready to discuss how you would manage these aspects in the Deputy Store Manager role.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about how you would handle common retail challenges, especially in a pet care environment.

Pets at Home Retail | Deputy Store Manager
Pets at Home Retail
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  • Pets at Home Retail | Deputy Store Manager

    London
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-01-22

  • P

    Pets at Home Retail

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