Retailing

Head of Retail Luca Faloni | London (HQ)

At LUCA FALONI we craft timeless luxury menswear merging Italian craftsmanship with a modern, direct-to-consumer approach. With thriving stores across iconic cities, we are looking for a Head of Retail to accelerate our global retail expansion. You will own the entire retail function and play a pivotal part in shaping the future of physical retail at one of the most exciting luxury brands redefining the space.

Retail strategy & expansion
Define and execute a scalable, data-driven global retail model aligned with our brand and business goals.
Identify, validate, and launch new retail locations, from feasibility studies and market sizing to P&L forecasting.
Lead multi-market rollouts while maintaining strong brand consistency and customer experience.

Retail operations & performance
Own full P&L accountability across all retail locations; implement rigorous performance management across KPIs (conversion rate, sales per sq ft, etc).
Develop and deploy retail analytics frameworks to inform staffing, assortment, traffic optimisation, and local marketing.
Build and scale processes, playbooks, SOPs, and in-store tech stacks to create a unified and high-performing retail ecosystem.

Build and lead a high-impact, customer-obsessed retail leadership team (area managers, store leads, and training staff).
Implement a continuous improvement culture through coaching, training, and data-backed performance feedback.
Customer experience & brand elevation
Define what premium in-store experience means for Luca Faloni customers worldwide – from service standards to visual merchandising.
Integrate clienteling, omnichannel capabilities, and experiential retail into the core retail strategy.

Has robust retail leadership experience, ideally in luxury, premium, or digitally-native vertical brands (DNVB).
Has led retail expansion across multiple markets and opened new stores from scratch.
Is deeply analytical and financially literate: comfortable owning budgets, creating retail operating models, and using data to drive decisions.
Understands the dynamics of retail tech, in-store experience innovation, and omnichannel customer journeys.
Is passionate about craftsmanship, quality, and timeless style – aligned with the Luca Faloni ethos.

A rare opportunity to shape the physical retail future of a high-growth, global luxury brand.
Competitive compensation + performance-based bonuses.
Beautiful office in London + international travel opportunities.

Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process .