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- Tasks: Lead retail strategy and operations for a luxury menswear brand.
- Company: Luca Faloni merges Italian craftsmanship with modern retail, expanding globally.
- Benefits: Enjoy competitive pay, performance bonuses, and international travel opportunities.
- Why this job: Shape the future of luxury retail in a dynamic, customer-focused environment.
- Qualifications: Experience in retail leadership, preferably in luxury or digitally-native brands.
- Other info: Opportunity to influence a high-growth global brand's retail landscape.
The predicted salary is between 43200 - 72000 £ per year.
At LUCA FALONI we craft timeless luxury menswear merging Italian craftsmanship with a modern, direct-to-consumer approach. With thriving stores across iconic cities, we are looking for a Head of Retail to accelerate our global retail expansion. You will own the entire retail function and play a pivotal part in shaping the future of physical retail at one of the most exciting luxury brands redefining the space.
Retail strategy & expansion
- Define and execute a scalable, data-driven global retail model aligned with our brand and business goals.
- Identify, validate, and launch new retail locations, from feasibility studies and market sizing to P&L forecasting.
- Lead multi-market rollouts while maintaining strong brand consistency and customer experience.
Retail operations & performance
- Own full P&L accountability across all retail locations; implement rigorous performance management across KPIs (conversion rate, sales per sq ft, etc).
- Develop and deploy retail analytics frameworks to inform staffing, assortment, traffic optimisation, and local marketing.
- Build and scale processes, playbooks, SOPs, and in-store tech stacks to create a unified and high-performing retail ecosystem.
- Build and lead a high-impact, customer-obsessed retail leadership team (area managers, store leads, and training staff).
- Implement a continuous improvement culture through coaching, training, and data-backed performance feedback.
Customer experience & brand elevation
- Define what premium in-store experience means for Luca Faloni customers worldwide – from service standards to visual merchandising.
- Integrate clienteling, omnichannel capabilities, and experiential retail into the core retail strategy.
Has robust retail leadership experience, ideally in luxury, premium, or digitally-native vertical brands (DNVB). Has led retail expansion across multiple markets and opened new stores from scratch. Is deeply analytical and financially literate: comfortable owning budgets, creating retail operating models, and using data to drive decisions. Understands the dynamics of retail tech, in-store experience innovation, and omnichannel customer journeys. Is passionate about craftsmanship, quality, and timeless style – aligned with the Luca Faloni ethos.
A rare opportunity to shape the physical retail future of a high-growth, global luxury brand. Competitive compensation + performance-based bonuses. Beautiful office in London + international travel opportunities.
Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process.
Retailing employer: Luca Faloni
Contact Detail:
Luca Faloni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retailing
✨Tip Number 1
Research Luca Faloni's brand ethos and values thoroughly. Understanding their commitment to craftsmanship and quality will help you align your vision for retail strategy with theirs, making you a more compelling candidate.
✨Tip Number 2
Network within the luxury retail sector. Attend industry events or connect with professionals on platforms like LinkedIn to gain insights into current trends and challenges in luxury retail, which can inform your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples of successful retail expansions you've led. Highlight your analytical skills by showcasing how data-driven decisions have positively impacted previous roles, especially in luxury or premium brands.
✨Tip Number 4
Familiarise yourself with the latest retail technologies and omnichannel strategies. Being able to speak knowledgeably about innovations in customer experience and in-store tech will demonstrate your readiness to lead in a modern retail environment.
We think you need these skills to ace Retailing
Some tips for your application 🫡
Understand the Brand: Before applying, take time to understand Luca Faloni's ethos and values. Familiarise yourself with their luxury menswear offerings and how they merge Italian craftsmanship with modern retail strategies.
Tailor Your CV: Highlight your relevant experience in retail leadership, especially within luxury or premium brands. Emphasise your achievements in retail expansion, P&L management, and customer experience enhancement.
Craft a Compelling Cover Letter: In your cover letter, express your passion for craftsmanship and quality. Discuss how your analytical skills and experience align with the role's requirements, particularly in defining retail strategies and enhancing customer experiences.
Showcase Your Data-Driven Approach: Demonstrate your ability to use data in decision-making. Provide examples of how you've implemented performance metrics or analytics frameworks in previous roles to drive retail success.
How to prepare for a job interview at Luca Faloni
✨Understand the Brand Ethos
Before your interview, immerse yourself in the Luca Faloni brand. Understand their commitment to craftsmanship and timeless style. This will help you articulate how your values align with theirs during the conversation.
✨Showcase Your Retail Experience
Be prepared to discuss your previous retail leadership roles, especially in luxury or premium brands. Highlight specific examples of how you've successfully led expansions or improved performance metrics in past positions.
✨Demonstrate Analytical Skills
Since the role requires a data-driven approach, come equipped with examples of how you've used analytics to inform decisions. Discuss any frameworks or tools you've implemented to optimise retail operations and enhance customer experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you've faced in retail management and how you overcame them, particularly in areas like P&L accountability and customer experience enhancement.
