Telephone Sales Account Manager - Homebased

Key Account Manager Bag-in-Box & Spouted Pouch UK is a supplier of filling equipment and packaging for food and beverages. In Europe, we operate in three segments: beverage cartons (BC), spouted pouches (SP) and Bag-in-Box (BiB) for the retail and foodservice channel.

As part of the EU BiB & SP sales team, this role is responsible for sales of BiB dedicated to the QSR channel. Responsibilities include:

• Developing ideas, strategies and specific plans to ensure revenue growth across all accounts, prospects and products in the Food Service Market.
• Serving as the single point of contact for assigned customer accounts, ensuring long-term relationship building and customer satisfaction.
• Leading and managing the entire sales cycle, including the design, approval, and presentation of commercial offers for packaging materials, filling machines, and services.
• Forecasting sales volume, pricing trends, and expected account growth with accuracy across monthly, quarterly, and yearly planning cycles.
• Driving contractual negotiations and defining commercial terms aligned with company profit targets.
• Collaborating cross-functionally with internal teams (Marketing, Finance, Supply Chain) to support project execution, order management, and timely deliveries.
• Monitoring and following up on packaging material orders, service delivery, and customer payments.
• Contributing to annual budgeting, S&OP cycles, and long-term financial planning for the assigned customer base.
• Building strong networking relationships at all levels with customers, distributors, and retailers to unlock new project opportunities.

Qualifications:

• Bachelor’s or Master’s degree in Economics, Business Administration, or related fields.
• Minimum 5 years of experience in sales or project management, ideally in the Food Service and/or Packaging industry.
• Background in working within multinational companies, managing complex accounts across different regions.
• Proven track record in Digital Transformation initiatives or implementation of digital tools and systems.
• Solid knowledge and autonomous use of SAP, Salesforce, and Microsoft Office platforms for reporting, data analysis, and customer insights.
• Strong negotiation, communication, and interpersonal skills with a commercial mindset and focus on high-margin business.
• Native or fluent in English (written and spoken).

We are looking for people who are willing to consistently achieve results, even under tough circumstances, and who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. We offer competitive compensation and an opportunity to partially work from home. You will be part of a highly motivated and dynamic team, with personal development opportunities, training, and coaching from senior team members.

We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way.