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For Companies At a Glance
- Tasks: Lead operations and enhance service delivery for a charity making a real difference.
- Company: Encompass Southwest is a dynamic charity focused on empowering individuals facing challenges in North Devon.
- Benefits: Competitive salary, opportunity for regional travel, and a chance to impact lives positively.
- Why this job: Join a passionate team dedicated to social change and support those who need it most.
- Qualifications: Strong leadership skills, operational expertise, and a commitment to our mission are essential.
- Other info: This role offers a unique chance to shape the future of a vital organisation.
The predicted salary is between 39000 - 42000 £ per year.
Multiple Locations
Full Time
£39,000 - £42,000 per annum (dependent on experience)
Location: Based in North Devon – Regional travel required
Reporting to: Chief Executive Officer
About Us
Encompass Southwest is a forward-thinking charity rooted in the heart of North Devon, dedicated to supporting individuals facing multiple disadvantages. Through trauma-informed, person-centred support, we empower people to overcome barriers and achieve positive change in their lives.
The Opportunity
We are seeking a dynamic and driven Chief Operating Officer (COO) to join our senior leadership team. This is a pivotal role that will shape the operational backbone of our organisation, ensuring the effective delivery of our vital services across the region. As COO, you will lead on strategic operations, ensuring high standards of practice, quality service delivery, and compliance with regulatory and HR policies. You’ll be responsible for budgeting, team leadership, and continuous improvement of internal systems to strengthen our impact and sustainability.
Key Responsibilities
- Oversee and enhance the day-to-day operations and administrative functions of Encompass Southwest
- Lead and support teams to deliver trauma-informed, high-quality services
- Ensure financial and budgetary oversight across all operational areas
- Develop and maintain compliance with HR and regulatory frameworks
- Drive improvements in service delivery and organisational effectiveness
- Work collaboratively with the CEO and leadership team on strategic planning
About You
We’re looking for a resourceful problem solver and confident leader who thrives in a fast-paced environment. You will bring:
- Strong leadership and team management experience
- Proven operational and strategic planning expertise
- Excellent understanding of compliance, HR practices, and budget management
- A passion for making a difference and a commitment to our values and mission
Why Join Us?
This is more than just a job – it’s an opportunity to be part of a movement that gives voice and support to those who need it most. You'll be joining a passionate, values-led team working at the forefront of social change in the Southwest.
How to Apply
For more information or to request an application pack, please contact c.fisher@encompass-sw.org.uk or call 01271 371499. Once you have read through the application pack you should email an updated CV and covering letter to the email address above.
Chief Operating Officer - Encompass Southwest employer: Devon County Council
Contact Detail:
Devon County Council Recruiting Team
contactc.fisher@encompass-sw.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Operating Officer - Encompass Southwest
✨Tip Number 1
Research Encompass Southwest thoroughly. Understand their mission, values, and the specific challenges they face in supporting individuals with multiple disadvantages. This knowledge will help you align your experience and vision with their goals during discussions.
✨Tip Number 2
Network with current or former employees of Encompass Southwest. They can provide valuable insights into the organisational culture and expectations for the COO role, which can help you tailor your approach when you meet with the leadership team.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with trauma-informed practices. Be ready to share examples of how you've successfully led teams in similar environments, as this will demonstrate your fit for the role.
✨Tip Number 4
Familiarise yourself with the regulatory and compliance frameworks relevant to the charity sector. Being able to speak confidently about these areas will show that you are well-prepared to handle the responsibilities of the COO position.
We think you need these skills to ace Chief Operating Officer - Encompass Southwest
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Chief Operating Officer position at Encompass Southwest. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for the role and the charity's mission. Use specific examples from your past experiences that demonstrate your leadership skills and operational expertise.
Update Your CV: Ensure your CV is up-to-date and tailored to the COO position. Highlight relevant achievements in leadership, strategic planning, and compliance management that showcase your suitability for the role.
Follow Application Instructions: Carefully follow the application instructions provided by Encompass Southwest. Make sure to send your updated CV and cover letter to the specified email address, and double-check for any additional documents they may require.
How to prepare for a job interview at Devon County Council
✨Understand the Organisation's Mission
Before your interview, take some time to research Encompass Southwest and its mission. Familiarise yourself with their values and the specific challenges they address. This will help you articulate how your experience aligns with their goals and demonstrate your genuine interest in making a difference.
✨Showcase Your Leadership Experience
As a Chief Operating Officer, strong leadership skills are crucial. Prepare examples from your past roles where you've successfully led teams, managed operations, or implemented strategic changes. Be ready to discuss how you can inspire and support teams to deliver high-quality services.
✨Prepare for Compliance and Budget Questions
Given the importance of compliance and budget management in this role, anticipate questions related to these areas. Be prepared to discuss your experience with HR practices, regulatory frameworks, and financial oversight. Highlight any specific achievements that demonstrate your capability in these aspects.
✨Demonstrate Problem-Solving Skills
Encompass Southwest is looking for a resourceful problem solver. Think of scenarios where you've faced challenges and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your ability to think critically and adapt in a fast-paced environment.
