Call Centre Agent

Company Description

Complex Law Specialises in PCP, Fraud, Company Law, and Property Disputes with a team of seasoned legal professionals. They prioritize client relationships and aim for successful outcomes by partnering with clients. The team at Complex Law is known for its open communication and commitment to achieving success for clients.

Role Description

This is a full-time on-site role for a Call Centre Agent located in Liverpool at Complex Law. The Call Centre Agent will be responsible for customer service, ensuring customer satisfaction, utilizing interpersonal skills, providing customer support, and demonstrating computer literacy in their daily tasks.

Qualifications

• Customer Service Representatives and Customer Satisfaction skills
• Interpersonal Skills and Customer Support capabilities
• Computer Literacy proficiency
• Excellent verbal and written communication skills
• Ability to handle stressful situations and demanding customers