Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support a team of Technical Caseworkers in delivering top-notch service to clients.
- Company: Join Knights, the UK's largest legal and professional services firm outside London.
- Benefits: Enjoy 23 days annual leave, healthcare perks, and a fantastic work-life balance.
- Why this job: Be part of a collaborative team in a premium work environment with great career development opportunities.
- Qualifications: Experience with Microsoft Office and a willingness to learn new technologies is essential.
- Other info: Work from our stunning Leeds office with easy access to transport links.
The predicted salary is between 24000 - 36000 £ per year.
Integrar is a specialist division of Knights, the UK’s largest legal and professional services business outside of London. We have grown quickly, consistently and profitably over the past decade, building a reputation for being a premium law firm, and investing back into the business with new offices and 11 refurbishments in the last 2 years. Integrar is a market leader in delivering remortgage services for lending institutions and intermediaries such as tier-1 banks, building societies, mortgage brokers, estate agents and financial advisors.
In this role you will support a team of Technical Caseworkers to deliver a first-class service and experience to the banks and building societies and their customers and brokers. Responsibilities include:
- Making and receiving telephone calls with clients and customers to provide support and assist with queries, in a prompt and professional manner, increasing customer satisfaction.
- Making telephone calls to third party companies to chase up information and documents enabling the smooth running of the file.
- Preparing and drafting legal paperwork.
- Preparing completion statements using the case management system.
- Checking property title registers for discrepancies.
We strive to deliver the best service possible for clients within a collegiate, team-based environment. Knights is constantly investing in our employees, providing a premium work environment and facilities. Our Leeds office is based at the stunning Majestic, with easy access via train, bus and park and ride schemes into the city centre.
We value conscientiousness, transparency and professionalism, providing a great work environment where there is collaboration, appreciation and a great platform for career development. We have an excellent training and induction program for all new starters; an engaging on-site training team will give you the support and knowledge to succeed in your role.
Great work-life balance with employee wellbeing and healthcare benefits. Excellent benefits package includes 23 days annual leave, birthday gift vouchers, travel to work schemes, retailer discounts platform, healthcare, eyecare and dental, life assurance, discounted legal fees, pension, share incentive plan.
Affinity for learning/using technology, in particular experience of using a case management system is beneficial, and training will be provided on how we leverage technology for efficiency. A flexible and adaptable approach to work as priorities can change from day to day. Experience with Microsoft Outlook and other Microsoft Office applications is required.
Assistant Team Administrator employer: Knights
Contact Detail:
Knights Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Team Administrator
✨Tip Number 1
Familiarise yourself with the legal and professional services sector, especially remortgage services. Understanding the terminology and processes involved will help you communicate effectively during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service skills in conversations with our team. Since the role involves making and receiving calls to assist clients, showcasing your ability to handle queries professionally will set you apart from other candidates.
✨Tip Number 3
If you have experience with case management systems or Microsoft Office applications, be ready to discuss specific examples of how you've used these tools to improve efficiency in previous roles. This will show us that you're prepared to hit the ground running.
✨Tip Number 4
Demonstrate your adaptability by sharing experiences where you've successfully managed changing priorities. This is crucial in a fast-paced environment like ours, and showing that you can thrive under such conditions will make a strong impression.
We think you need these skills to ace Assistant Team Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Assistant Team Administrator. Emphasise your ability to support teams, manage communications, and handle legal paperwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of Integrar and Knights that attract you, such as their commitment to employee development and customer satisfaction.
Highlight Technical Skills: Since the role involves using a case management system, be sure to mention any relevant technical skills or experiences you have. If you’ve used similar systems before, explain how that experience will help you in this role.
Showcase Soft Skills: Integrar values professionalism and a collaborative approach. Use examples from your past experiences to demonstrate your communication skills, adaptability, and ability to work well in a team environment.
How to prepare for a job interview at Knights
✨Show Your Team Spirit
Since the role involves supporting a team of Technical Caseworkers, it's essential to demonstrate your ability to work collaboratively. Share examples from your past experiences where you successfully contributed to a team project or helped colleagues achieve their goals.
✨Highlight Your Communication Skills
As you'll be making and receiving calls with clients and third-party companies, showcasing your communication skills is crucial. Prepare to discuss how you've handled customer queries in a professional manner and any techniques you use to ensure clarity and satisfaction.
✨Familiarise Yourself with Legal Terminology
Understanding basic legal terminology can give you an edge in the interview. Brush up on terms related to remortgaging and property titles, as this knowledge will help you feel more confident when discussing the role and its responsibilities.
✨Emphasise Your Tech Savviness
Since the job mentions using a case management system, be prepared to talk about your experience with technology and software. If you have used similar systems before, share specific examples of how you leveraged technology to improve efficiency in your previous roles.
