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- Tasks: Engage with clients via phone, email, and chat while ensuring accurate data entry.
- Company: Join a leading energy supplier known for its commitment to customer service.
- Benefits: Enjoy 25 days holiday, bonuses, free parking, and access to an on-site gym.
- Why this job: Perfect for those who love multitasking and want to make a positive impact.
- Qualifications: Strong customer service skills and proficiency in Excel and Outlook required.
- Other info: Work Monday to Friday, 8:30-5:00pm, with opportunities for career development.
The predicted salary is between 24000 - 25000 £ per year.
We are currently seeking a detail-oriented Customer Service Advisor to join a renowned energy supplier in Bury. If you thrive in a role that requires precision, multitasking, and exceptional customer service skills, this position could be the perfect fit for you.
You will be working Monday to Friday 8:30-5:00pm. In return for your hard work, you’ll receive a starting salary of £24,000-25,000 + bonus + benefits and the opportunity to develop your career!
- 25 days holiday
- Yearly bonus (subject to company and personal performance)
- Free parking
- Company events
- Company pension
- Health & wellbeing Programme
- On-site gym
Acting as the primary point of contact for key clients through various channels such as telephone, email, and live chat.
Ensuring accurate data entry and setup of customer accounts.
Exceptional customer service orientation with a focus on delivering positive experiences.
Computer literate with strong excel and outlook skills.
If you are interested in this new Customer Service Advisor position, click 'apply now’ and a member of our team will be in touch!
Customer Training Consultant employer: Greenbean
Contact Detail:
Greenbean Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Training Consultant
✨Tip Number 1
Familiarise yourself with the energy sector and the specific services offered by the company. Understanding their products and customer service approach will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills, especially in handling customer queries through different channels like phone, email, and live chat. Role-playing scenarios can help you feel more confident and prepared.
✨Tip Number 3
Highlight your multitasking abilities by preparing examples of how you've successfully managed multiple tasks or projects simultaneously in previous roles. This will demonstrate your capability to thrive in a fast-paced environment.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
We think you need these skills to ace Customer Training Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any specific skills that align with the job description, such as data entry and proficiency in Excel and Outlook.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've delivered exceptional service in previous roles and how you can contribute to the company's success.
Highlight Key Skills: In your application, emphasise your multitasking abilities and attention to detail. Provide examples of situations where you've successfully managed multiple tasks while maintaining high standards of accuracy.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Greenbean
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a client, as this role heavily focuses on delivering positive experiences.
✨Demonstrate Attention to Detail
Since the job requires precision and accurate data entry, be ready to discuss your methods for ensuring accuracy in your work. You might want to mention any tools or techniques you use to double-check your entries.
✨Familiarise Yourself with the Company
Research the energy supplier and understand their values, services, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company during the interview.
✨Prepare for Multitasking Scenarios
Think of examples where you've successfully managed multiple tasks at once. The interviewer may ask how you handle busy periods or conflicting priorities, so having a few scenarios ready will demonstrate your ability to multitask effectively.
